Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,487 Total 1st Party Reviews

4.9 out of 5 Stars

University Foot and Ankle Institute
5.0
Dr. Franson and staff were able to get me in for an appointment quickly to deal with my heel pain.
The front office checked with my insurance benefits for orthotics and were able to apply my benefits before the end of the year.
Very much appreciated.
Blanca O.
University Foot and Ankle Institute
5.0
Great bedside manner. Related well to the patient.
Trevor R.
University Foot and Ankle Institute
5.0
Dr. Francis is wonderful doctor with a lot of patience and compassion for his patients and he is also a very kind person.
Marla N.
University Foot and Ankle Institute
4.5
It was great. I really appreciated having my situation thoroughly explained as well as my options.

I was also grateful for how quick the appointment was.
Christina D.
University Foot and Ankle Institute
5.0
Always professional and courteous
Gary K.
University Foot and Ankle Institute
5.0
I felt a good connection with the Dr. Feldman.
Sharon K.
University Foot and Ankle Institute
5.0
GREAT
Mary B.
University Foot and Ankle Institute
5.0
Great service. Definitely returning if need treatment again
Edward A.
University Foot and Ankle Institute
5.0
It was professional .
David C.
University Foot and Ankle Institute
5.0
Dr. Baravarian was interested in some irregular bone growth on my toes and the top of my foot, but did not explain the connection with the pain on the outer side/bottom of my foot. I am unclear as to whether or not the growth is related or if he wasn't addressing the specific problem I came in with.
Beth G.
University Foot and Ankle Institute
5.0
Dr. Feldman gives a conservative approach to the care that he provides.
Darren P.
University Foot and Ankle Institute
5.0
everything was great...as always. Howard
Howard L.
University Foot and Ankle Institute
4.0
Good experience as always with Dr Briskin. Biggest complaint about the facility is the confusing parking lot/situation but not much can be done about that. Dr B and the staff have treated me well and I would recommend UFA. Good covid protocols, which streamlined the appointment.
Eric B.
University Foot and Ankle Institute
5.0
Great staff! I’m always treated well and I am so appreciative of all of your services!
Sarah L.
University Foot and Ankle Institute
5.0
Very good. With a super painful twisted ankle, I was lucky to get right in to see Dr. Briskin in the El Segundo office. He got me in a boot, and everyone there took excellent care of me, as usually. I'm getting better. Happy New Year!
Carolyn G.
University Foot and Ankle Institute
5.0
It was excellent
Debra L.
University Foot and Ankle Institute
5.0
It seems like the front desk people are working on a lot of other things besides being attentive to patients. I get it, but you cant do billing and be attentive to patients. A biller should be given their own office.
Catherine H.
University Foot and Ankle Institute
5.0
I appreciated the thorough explanation of my injury and the procedure to improve it.
Denise L.
University Foot and Ankle Institute
5.0
Staff is through. Dr. Franson insures you have all details and options.
Kimberly S.
University Foot and Ankle Institute
5.0
Very Professional and sincere from the administrative front desk team to the physician. Thank you
Avery W.

University Foot and Ankle Institute
4.5
Office staff is always extremely unfriendly, difficult to get info from, not interested in any customer service, It is disconcerting. Medical staff are and always have been great!
Teresa R.
University Foot and Ankle Institute
4.0
Polite staff; great patient "connection".
warren M.
University Foot and Ankle Institute
5.0
A few months after my plantar fasciitis diagnosis, I was referred to this office for a consult. After meeting with Dr. Jafary on a few occasions to treat the plantar fasciitis; I extremely grateful upon each visit and have began my journey to full recovery. Dr. Jafary goes above and beyond and I highly recommend this office to anyone experiencing any kind of foot related issue. Thank you Dr. Jafary and UFAI for all you have done for me.
Justin C.
University Foot and Ankle Institute
3.5
Nee more time explaining options. Doctor is in and out in LESS THAN MINUTES.
Warren M.
University Foot and Ankle Institute
5.0
Everyone always gives friendly, caring, clear information and try to eliminate wait time. Dr. Brisken and all the staff have great energy and the atmosphere is fun, pleasant, professional. Nice music too. Thanks to you all!
Pamela G.
University Foot and Ankle Institute
4.5
I feel I'm getting great treatments by Dr. Redkar
Lily O.
University Foot and Ankle Institute
5.0
Great
Jerome M.
University Foot and Ankle Institute
5.0
Dr. Kelman was very nice and followed thru on research regarding the
issue of my disjointed toe and called me to give me information that
might help solve the problem. I didn’t expect him to do that and I was very impressed that he took the time and then called me with the information. I have not yet had the opportunity to follow through, but I will.
Linda K.
University Foot and Ankle Institute
5.0
Honestly, rather amazing!
Sarah G.
University Foot and Ankle Institute
5.0
I have known Dr. Kelman for more than 30 years. He is wonderful, both as a doctor and as a person.
Susan W.
University Foot and Ankle Institute
5.0
Very welcome
Pamela M.
University Foot and Ankle Institute
5.0
Very professional and helped relieve my foot issues!
Kevin E.
University Foot and Ankle Institute
4.5
Igt was a very nice experience---thank you.
Jerome E.
University Foot and Ankle Institute
5.0
Professional staff well run office tremendous doctor thank you
Steven W.
University Foot and Ankle Institute
5.0
Fine.
Sherry G.
University Foot and Ankle Institute
5.0
Skipping out the door
Charles I.
University Foot and Ankle Institute
5.0
Dr Balbandian and her staff comes highly recommended. University Foot and Ankle Institute (UFAI) and their surgeons are highly skilled and friendly, yet professional and give the best care and treatment. I travel to see her and have continued for the past two and a half years from out of state...that should say alot! Thank you Dr Balbandian and UFAI for always taking care of my needs and continued care!
Rose S.
University Foot and Ankle Institute
5.0
Good
Janet C.
University Foot and Ankle Institute
5.0
Dr Balbandian and her staff comes highly recommended. University Foot and Ankle Institute (UFAI) and their surgeons are highly skilled and friendly, yet professional and give the best care and treatment. I travel to see her and have continued for the past two and a half years from out of state, seeing Dr. Saeedi and Dr. Carter...that should say volumes! The main office in Santa Monica has in-house radoliogy department; X-ray and CT scan with certified Xray techs that give personalized care! Thank you UFAI for always taking care of my needs and Dr Balbandian for your excellent continued care!R.S., patient
Rose S.
University Foot and Ankle Institute
5.0
Dr. Jafary was excellent in his ability to put you at ease, lay out all options for patients and recommendations, and make himself available to his patients.
Sandra M.

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