Patient Reviews of University Foot and Ankle Institute

This was a follow-up appointment where we were supposed to go over our test results. I was called last Friday to make the appointment and then when I came in on Monday, they told me that the results weren't in.

I'm frustrated for a few reasons:
- There was no reason for me to come in and pay for this visit, it should be cancelled (or my money refunded - I just got laid off, paying for a visit I didn't need is a big deal right now)
- Since I've been using the ointment I got at my first visit, my skin has cracked, toes have swollen, been a bit painful... all of which is apparently normal, but none of this was told to me. It was just "use the ointment and we'll let you know when the results come in." I get that you don't want to freak people out with what could happen, but notice that treating my fungus could make it difficult to walk / cause pain would have been good to have
- I had to ask about future care and what the plan is once we get test results, it was not something anyone was going to explain. I get that the doctors are busy, but when I have to ask for these basics before they run out the door, I feel like an annoyance, not a patient

Dr. Jafary has helped me through plantar fasciitis with topaz surgery and a stem cell injection. Almost a year later, and it was the best decision ever. Actually, there was immediate relief for me! I have recovered and feel great to be back to myself again.