UFAI Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3587 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great!
    Gabriela B.
  • Yelp
    University Foot and Ankle Institute
    1.0
    After one week waiting for my out of the pocket appointment I walked in to find out that the doctor could not see me. On the phone, as I explained my pain, they said I could be treated there. Once I got there, filled all the ten forms out and PAID the nurse said the doctor could not  even see me since my pain was no on the foot, forget about treating me (they refunded me later).
    Really? Plus the woman at the reception was pretty rude and said I could not ask the doctor to refer me to a place who does the same treatment they denied doing - shockwave Theraphy. I just lost my time but they don't care of course. And that was a one thousand dollars treatment that I was going to fully pay since my insurance doesn't cover. Just saying think twice before going there since you may never even see the doctor...
    Laura M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been going to UFAI for 6 years through 2 neuromas, 2 cheilectomies and 2 joint manipulations and am happy with all of the folks there. If I have a suggestion it is to build more info on a patient into your system. For example, I've gotten 10-12 orthotics from UFAI since 2012 but each time someone giving them to me asks if I have ever worn orthotics before. I'm not suggesting I'm some sort of needy person that needs to be treated specially but as a fan of UFAI but if the conversation started with "how are your older orthotics holding up? is there anything to the next pair you think we should adjust?" etc than something impersonal ("have you ever worn orthotics before?") it would be a nice from a customer service perspective.
    Andrei M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was very friendly!
    Celeste S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office staff was courteous, professional and accommodating. Dr. Briskin was clear, concise and reassuring. His recommendations seem sensible and appropriate.
    Mark R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Christina M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great doctor and staff
    Anita W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no problems
    Yoshio S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had wonderful experience and am so glad I came to see him.
    Shirin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient here for many years. The doctors , nurses , and thew staff are wonderful. They treat you with respect and truly care about the patients. I have already recommended them to my father , mother, and friends who have already been in the office to get care. THANK YOU for all the great care.
    Stephanie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good understandable instruction and direction given throughout session.
    Maisie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the professionalism.
    Ana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was well and professional.
    Randy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Baravarian was quick to diagnose my issue, but my visit with him felt very rushed. I would have liked for him to elaborate more on the problem and solved for it.
    Alexander H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is wonderful. The entire Staff is caring, attentive and knowledgeable.
    Mary K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always extremely pleased with every aspect of the office. Dr. Baravarian is terrific and the staff are all great, as well.
    Debra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great visit. Everyone...Doctor and staff were great.
    Not looking forward to the surgery that I know I need but other
    than the awful truth a good experience.
    Elizabeth Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love the web guy
    Babak B.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian and his entire staff are terrific. I really appreciate their proactive approach to care.
    Debra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are always friendly, thorough, and great!
    Noah Z.
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