Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,033 Total 1st Party Reviews

4.9 out of 5 Stars

University Foot and Ankle Institute
5.0
As always Dr Franson and his staff are there to take care of your needs. Dr Franson is number one in my book, I highly recommend this office in Valencia California.
Alfred B.
University Foot and Ankle Institute
5.0
Excellent
Sharon O.
University Foot and Ankle Institute
5.0
Great ! Dr Franson and his entire team are very helpful and professional.
Mohsen L.
University Foot and Ankle Institute
5.0
My time there is always a very rewarding experience is the easiest way to explain myself . I appreciate Dr Jafary as well as the entire office staff.
Reznick L.
University Foot and Ankle Institute
5.0
It’s always a good experience! Dr. Franson is the best! I wouldn’t go anyplace else, and I have already referred a new patient to him!
Stanley W.
University Foot and Ankle Institute
5.0
Great as always!
JR M.
University Foot and Ankle Institute
4.5
The staff was very friendly and helpful with their work and they were very supportive of each other and they understood our situation with the family .
Judith A.
University Foot and Ankle Institute
5.0
Dr. Franson and his staff are always professional and treat their patients with respect.
Manuel R.
University Foot and Ankle Institute
5.0
Very comfortable!!
Silvestre M.
University Foot and Ankle Institute
5.0
Dr. Franson and his staff are the best
Kevin F.
University Foot and Ankle Institute
5.0
Dr Franson is the best! He is skilled and answers all my questions. I know I am well cared for with him as my doctor.
Erin W.
University Foot and Ankle Institute
5.0
I was very nervous going in and concerned over a black toenail but Dr. Franson was excellent. He explained what caused the black toenail as well as thickening nails on big toes. Not only did he tell me how to prevent both but even gave me a name of a shoe that has a wide tie which I need. The staff were also helpful and polite. I would highly recommend University Foot and Ankle Institute.
Cecelia R.
University Foot and Ankle Institute
5.0
Dr Franson is great to work with!!
Christina V.
University Foot and Ankle Institute
5.0
Kind professional staff. Also want to say, that the pre-visit paperwork was minimal. So many medical offices have you fill out paperwork that is not relevant. Not the case here.
Stephen K.
University Foot and Ankle Institute
5.0
Dr. Franson and the staff are fabulous! As always!
Fred S.
University Foot and Ankle Institute
5.0
I felt confident after the appointment that I received and will continue to receive the care needed to resolver my foot and pain issue.
Cecelia R.
University Foot and Ankle Institute
5.0
My appointment time was kept office staff very friendly the doctor and his staff very professional excellent doctors office
Antonio F.
University Foot and Ankle Institute
5.0
The staff and doctor are very courteous and attentive with little waiting time. My experience overall has been great.
Dina B.
University Foot and Ankle Institute
5.0
always good
Karin J.
University Foot and Ankle Institute
3.5
The appointment call center is horrible. The Dr was great and explained everything to me in detail. The staff was friendly and great! I had an overall great experience.
Briana L.

University Foot and Ankle Institute
5.0
Great in all aspects.
Deseray E.
University Foot and Ankle Institute
5.0
Great!
George C.
University Foot and Ankle Institute
5.0
I am glad Dr Lavi refer me to your office. You have helped me a lot
Debra S.
University Foot and Ankle Institute
5.0
Extremely Positive and hopeful! After 7 years and 4 back surgeries, Dr. Franson May have provided a simple solution to my limp and horrible back pain.
Catherine J.
University Foot and Ankle Institute
5.0
Dr. Franson was great, but the link for new and returning patients was confusing and didn't work.
Barry L.
University Foot and Ankle Institute
5.0
Dr. Justin J Franson is an excellent Doctor, surgeon, goes above and beyond . I didn’t feel rushed . His stuff are very friendly and professional. I highly recommend.
Maria D.
University Foot and Ankle Institute
4.5
Experience with the doctor very good. However Iam still waiting on the doctor staff to get with me regarding my order of inserts for my shoes. I have called the office twice and left messages but did not get an answer. But over all everything was good. Still waiting on the staff to call me back.
Alvetta C.
University Foot and Ankle Institute
4.5
Positive , still have future visits over the next 2 months let’s see how the whole experience plays out
Kevin G.
University Foot and Ankle Institute
4.0
It was fine
Barbara S.
University Foot and Ankle Institute
4.5
Very good
Juan V.
University Foot and Ankle Institute
5.0
Dr.Franson is the best! Always feel confident that I’m getting the best treatment from a caring professional.
Kevin K.
University Foot and Ankle Institute
5.0
Dr. Jafary is absolutely the best. He not only takes the time to listen, process, and diagnose your problem, but he does his research, and stays up to date on new techniques and products. He doesn't just throw medication at you, but truly tries to address the root of the problem. He was referred to me by a friend and now I've recommended him to so many of mine! All of them have nothing but positive experiences! He has taken care of three out of my four children as well and helped correct issues with knees and backs that were caused by their feet!
Also, the supporting staff is friendly and efficient and they know me by name. They make the whole experience very comfortable. Hands down one of the best Dr.'s across the board!
Bonnie G.
University Foot and Ankle Institute
5.0
Excellent experience. Always well treated by Dr Grandson and his staff.
David B.
University Foot and Ankle Institute
5.0
Happy
Susana R.
University Foot and Ankle Institute
5.0
Dr. Hamed Jafary, and staff were very nice and made me feel comfortable from the moment I walked into the office until the time I left.
Dr. Jafary took the time to explain the issue with my foot as well as his plan with healing the issue. I look forward to seeing Dr. Jafary in the near future.
Yesenia B.
University Foot and Ankle Institute
5.0
I had a wonderful experience. They went over all my options and was in and out quickly.
Melissa O.
University Foot and Ankle Institute
5.0
Amazing staff and physician
Anthony T.
University Foot and Ankle Institute
5.0
First time here and would recommend them to friends.
Michael K.
University Foot and Ankle Institute
5.0
Great care!!
Isaac Z.
University Foot and Ankle Institute
4.5
I'm quite comfortable with your staff. They are very professional.
Joseph S.

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