UFAI Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2408 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went well. My toe problem was solved.
    Susan F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Franson is amazing. I drive an hour and a half just to see him. His staff are awsome as well. Lexi emailed me the info i needed right away and the front desk staff are always friendly.
    Edgar M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great customer/patient service!
    Davis W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Lexie (Alexis) carried on a great conversation while taking care of my toes. Her ministrations were careful, yet quick. Where Dr. Fransom was quick and efficient, Lexie was efficient and pleasant. The conversation was steady and distracting. Both are highly recommended, and, I will return!
    Douglas B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is friendly and helpful. Dr. Franson is very thoughtful, easy to talk to and he truly cares about his patients.
    Mirna Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    all went well!
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson answered every question i had and discussed options i have to better my situation. Lexi did the plaster mold of my feet for my new orthodics and is very knowledgable and answered questions i had too. Although i had a couple more questions for her. Also, the Xray machine was down but someone on the staff fixed it and got it running so that i was able to get the xrays of my left foot which were very important to visually see more problems i have in my foot. Dr Franson and i discussed future options i have to improve some of the issues with my feet. I was very pleased with everyone in that office and i am happy with the information and help i received.
    John H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and we'll educated in his speciality! I highly recommend him.
    laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have recommended a number of people to Dr. Fransons office,and they are just as happy as I am with Dr Franson and his staff.Will continue to use him and also recommend him.
    Jan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and well educated in his speciality!
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office is very busy. I feel like he could have talked to me a bit more about trying to relieve my foot pain.
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The whole team at UFAI works together smoothly in a knowledgeable and compassionate fashion. They should be proud.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very nice. I was seen promptly. Dr Franson was explained everything very well, discussed options and was very gentle
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional office. Would recommend to my friends and family.
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Orthodox working well.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the Doctor and your facility.

    Thanks for caring and asking .
    Mojgan T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is easy to talk to.
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care.
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really do not like the way appointments are made in Santa Monica. Not being able to talk with the Valencia office is not good. Very difficult to make changes. It’s much easier and nicer to make or change appt when we used to talk with the Valencia office.
    Mary P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    nothing to add
    just waiting to hear back about my surgery
    Heather C.
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