UFAI Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2408 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love everyone in that office. And I love that they are on time!
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great folks!
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care that I’ve received from Dr. Franson and his staffs, that includes the therapy department ... is one of the best I’ve gotten. They’ve helped me go back to walking normally again after my left bunionectomy. One caring and dedicated team ... and Doctor Franson .... he’s just amazingly great and wonderful.
    Regina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well run office. Never kept waiting to see the doctor for more than a few minutes. I appreciate that.
    Linda J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and all of his staff go way beyond there job title to take excellent care of their patients.
    Thank You
    Paula R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    When calling to make an appointment or trying to get a hold of the dr, it would be nice the person answering, would actually givesthe msg or call back. I had this problem, I would call thinking I’m talking to someone in Santa Clarita but they’re actually in Santa Monica.
    Heather C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office. Very well-run.
    Jennifer Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctor are amazing.
    Douglas C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very pleased with the dr snd staff
    Laurie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Frandsen and the staff are welcoming, personable and highly capable. I received excellent care.
    Marilyn M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I asked for a copy of my x-rays for each appointment (4). I have an authorization form on file. On my last visit I spoke with Gissella who informed me that I need to fill out a new form for a new request. That is not what I had been told by the main office and front desk. Gissella statement was that it may be the standard for the office but not for her. She has quite an attitude about all of this and in my opinion is inappropriate. Additionally I was told that the xrays could be sent via email. Once again Gissella said that it is not true.
    Susan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I don’t like that I cannot call the Valencia office
    Lisa V.
  • Google
    University Foot and Ankle Institute
    5.0
    Terrific medical practice with superior physicians and surgeons and wonderful, attentive staff. Highly recommend!
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love this place. Best people ever.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and professional.
    George B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Valencia UFAI is the absolute best.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive experience! Everyone is very nice here!
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I had to wait a little long for my first appointment, but Dr. Bavarian was very nice.
    Tanner C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not now
    Albert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it is all good
    Virginia A.
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