Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2380 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We had a great experience. I feel confident my son is getting the best care possible.
    Thank you!
    Jonathan K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is kind and professional. Dr. Franson is patient and knowledgeable. Appreciate not having to wait long to meet with the doctor.
    Abigail P.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a surgical genius. I have never had to wait long. They know how to bill insurance properly, and they have an on-site MRI that doesn't cost me hundreds of dollars after insurance! The staff is amazing. The offices are clean and welcoming and smell fresh but not "medicinal". I cannot say enough about them. They are exceptional. Very highly recommended.
    Karen L.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his entire staff have always been great! Ive had three surgeries and physical therapy over the last 3 years and I really couldn’t be happier with the care I have received there.
    Lori H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had a bad experience with this office. I never have to wait long and the staff is amazing.
    Karen L.
  • Google
    University Foot and Ankle Institute
    5.0
    I am accident prone and have been using University Foot and Ankle for a number of years. Have seen Dr. Jafary an Dr. Franson. Both are excellent doctors. Highly Recommend.
    Greg K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased. Efficient and effective.
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional both Doctors and staff. But will spend the time to answer your questions or concerns.
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A good experience with Dr. Franson.
    Virginia I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    What a very well informed visit re my foot issue. Dr Franson offered different & better solutions than the previous podiatrist I have been seeing. Dr Franson also has a very nice bedside manner.
    Renata M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I let you know after my recommended surgery.
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with care
    Timothy T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is my second surgery with Dr Franson. I drive five hours to see him. Absolutely worth it. I’ve given UAFI’s contact info to everyone I know who’ve ever complained about so much as sore feet.
    Shannon K.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson is awesome. I'm so happy to be a patient of his. I can't thank him enough.
    Toni L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional without being overly clinical. My appointment was on time, xrays were quick and the determination of orthotics to help alleviate my bunion was explained along with other more invasive treatments. Casting was also quick (and I felt my feet were getting a facial! )
    Kathryn D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Immature front desk staff who thought my name was funny to pronounce. They could have handled the situation better as opposed to making valued customer uncomfortable by giggling.
    Daljit D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. JJ and staff are very friendly and professional.
    Russell H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great. He does a great job and really cares about his patients. He spends time to listen and answer questions and is so nice. The staff are really amazing too. They all have such good energy and took care of my disability paperwork for me. They are so thorough and helpful. I love how efficient the office runs. I never have to wait too long to be seen. I love that I am in and out and all of my needs are taken care so quickly. They are such an effective, well oiled machine in that office. I would definitely recommend this office and my doctor.
    Wendy N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I saw doctor on a Monday and was told his staff would get back to me by end of week regarding surgery and insurance coverage. Didn’t hear from anyone so went into office that Friday around 4 pm. Was told surgery scheduler still had to process my information and I should hear from them by end of day the coming Monday. Waited until Wednesday and still hadn’t heard from anyone so went into office again around 4 pm. Was told surgery scheduled had to clarify some things with doctor and would hear from them on Friday. Still didn’t hear from anyone by 4 pm so went into office again and was able to speak with surgery scheduler. Know everyone is busy but i shouldn’t have to drive the process. Other than that, my experience has been very positive.
    Wenda W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson is awesome. I'm so happy to be a patient of his. I can't thank him enough.
    Toni L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No issues
    Robin R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I have always been pleased with Dr Franson and the entire staff at the Valencia office. They are always attentive, professional and very helpful.

    Ive never had to wait for an appointment with Dr Franson, he has always been on time for appointments and for surgeries which is so rare these days.

    Ive never received any surprise billing after an office visit, surgery, or physical therapy. They always know up front what my insurance is going to pay and what I will be responsible for.

    Its exactly what you would want from every doctor and their staff.
    Lorraine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far it’s been great!
    Vicki C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was well informed
    Sharyn V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a positive experience
    Michaela H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleased.
    Ruben G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always friendly, professional, precise. Dr Franson always listens to my concerns. Thank you.
    Sylvia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care!
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast response with insurance issues greatly appreciated
    Debra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great thank you!
    Carmen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appropriate amount of time with patient. Good communication
    Gary K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved the doctor. Very nice and approachable.
    Arely P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Cory M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are very skilled and friendly. Every visit has been a good experience!
    Lella D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very professional, no wait time. Clean & welcoming.
    Jacqueline A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone working there is friendly and caring. I highly recommend Dr. Franson .
    Marian N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a wonderful experience. Explained everything in detail n answered all my questions.
    Theresa C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The first time I called, I was told your office did not accept UHC-the PPO plan I have. I called UHC who told me that I was covered and called back your office to inform them. I lost about a week with appt scheduling.
    Cathy F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt taken care of.
    Christopher J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Christopher K.
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