Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,856 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is very caring and outstanding !
    Jairaju G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff did an outstanding job caring for me. He is Informative and compassionate. He is willing to explore a variety of options to tackle my unusual foot problems. I’m grateful that he applies book knowledge and creativity to find solutions. I am beyond appreciative of their help throughout the years. I have recommended his services to many of my family ands friends.
    Julie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always feel comfortable in the office environment
    Larry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always received great care at UFAI
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I never have any problems !! :) My only problem is getting these surveys!
    Lawrence M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Constance M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience and I trust this office where my feet are concerned and they are planted right here for the foreseeable future
    Sheri E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My experience with Dr. Frandson and his staff has always been extremely positive.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I arrived on time and was soon taken to the examination room, after the staff followed health protocol, taking my temperature.
    When Dr. Franson came into the room, he was his usual friendly self. He treated my feet and I was on my way.
    This office is very clean and I feel safe there, as Covid protocol is being followed in all areas. Even before Covid, this office was very clean.
    Checkout was a breeze, as I made my next appointment.
    The entire staff is friendly and professional.
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Staff members including Dr.
    Franson were very accommodating and friendly.
    Julius Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care/attention I received was excellent. I would recommend this location. The only area of improvement is that when I call, I tend to get routed to a central call center and then I have to leave a message for the Valencia location...I am not sure if this is normal.
    Henry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall great experience here. The office staff were great and accommodating. Dr. Franson was awesome and right to the point and got business done. Very happy with the service here.
    Daniel C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor Framson offered me a Stem cell shot option to my problem which I liked.
    It was all done in the first visit and also was out of there quickly which also Liked a lot.
    I appreciate the knowledge and quick response to all member of his staff.
    I would like to know the name of the Stem cell shot I received that's all.
    Thank you
    Moises G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very satisfied with the service I received. Every time I have gone, I have been seen promptly. The reception staff is always very friendly , and dr. Franson is very attentive to his patient's questions, needs and concerns.
    Brandon M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and informed.
    Joseph J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Confident in the treatment and service I received. The staff is patient and kind.
    Jennifer B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson took care of me in a friendly, professional manner.
    Sherry G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr. Franson and his staff has always been very professional and personable on every appointment that I've had in the past. I would recommend Dr. Franson to family and friends for foot care.
    John B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Overall I had a very good experience with your staff.
    Joseph S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is one of my favorite Drs!!
    Frederick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience doctor was very helpful staff was great
    Gary M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It would be extremely hard to find a better doctor, doctors office or staff that take care of you at doctor Franson's office. He has all of the top of line equipment including an X-ray tech and machine. Everything is done in-house so there's know reason to go anywhere else.
    Thomas A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very good
    Dennis K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office is very helpful. All my questions were answered.
    Deidre V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel like I am the only patient there. Their attention and focus is on me when I am being treated. The staff is always polite and very helpful. They anticipate the help I will need so I don't have to ask to do this or that. They explain all the medical treatments and terms in a way that a layperson can understand and their demeanor always let me know that they are caring and that there is a concern for me ....if only while I am there...which is fine. I feel very confident that whatever Dr. Franson suggests or recommends in the way of treatment or therapy is in my best interest. He is always sensitive to my sesitivities, and allows enough time that I don't feel rushed or that any corners are cut. He answers all my questions completely and with a comprehensive knowledge of the injury to my foot and legs. He has had innovative solutions and methods that have proved to be effective in resolving to a certain extent, my malady. I would recommend Dr. Franson to any of my friends that had need of his expertise.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All went quick and easy
    Joan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The wait time was great! Was in and out
    Everyone was so nice and felt comfortable
    Brittany E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor explains everything, very kind considerate for his patient that’s me, thank you very much
    Stuart A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Informative!
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Going to your office is a pleasant experience.
    James O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    friendly staff; short wait; Dr was very responsive and helpful.
    Stuart K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great place, great people
    Jane F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been dealing with Dr Franson and this office for some time now. It’s always been a positive experience. I have recommended numerous people to him, because of this.
    Eileen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is great! Very friendly and accommodating.
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Eleanor S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love this office , my appointments are always on time and they are super efficient.
    Jordine C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was an overall good experience
    Nelson G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was good
    Marc E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE Dr. Franson. He was attentive, listened to me, asked what I thought to be the appropriate questions for my ailment and got back to me in a timely manner.

    The staff in person was great. Mike especially. For some reason though, the person who answers the phone seemed snotty to me every time I called. The in person staff was so great though, that I couldn't tell who it was I had dealt with on the phone.
    Cathryn S.
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