University Foot and Ankle Institute
5.0
Dr. Franson is an excellent doctor and skilled surgeon. The staff is pleasant and helpful. My visits to Dr. Franson's office are always pleasant, my concerns are addressed and resolved, my appointments always commence on schedule and I depart the office in a timely manner to return to work. I greatly appreciate Dr. Franson for providing me with outstanding foot services, prompt professionalism and a kind demeanor.
Aretha D.
University Foot and Ankle Institute
5.0
Everyone is very nice.
Diane L.
University Foot and Ankle Institute
4.0
Your requirement for a credit card makes me angry. With insurance fiascos I prefer to be billed once the insurance is straightened out. Also medical offices are notoriously bad in keeping the privacy of their billing secure. Too many times I hear about old record from a doctor being found in a dumpster.
Richard H.
University Foot and Ankle Institute
5.0
Wonderful staff and a great doctor..can’t thank all of them enough for making a tough thing much easier..they went out of there way to make sure I was ok in office and at home after surgery.thank you all..
Linda A.
University Foot and Ankle Institute
5.0
Keep up the good work
Margaret F.
University Foot and Ankle Institute
5.0
The doctor was awesome. My foot issue was diagnosed very quickly, and I was told what I needed to do. The visit was very quick, and so far I am happy with my results. I was supposed to get some plantars stretching paperwork before I left, but I didn't get that. But overall, I would recommend this place if you have any foot issues.
Scott K.
University Foot and Ankle Institute
5.0
Thank you Dr Franson and staff for your friendly Nd professional care while treating my foot injury.
Patti R.
University Foot and Ankle Institute
5.0
I have chronic plantar fasciitis and have had foot surgery and seen multiple other podiatrists. Dr. Franson is the only one who has ever been able to make orthotics that actually help me.
Kristin C.
University Foot and Ankle Institute
5.0
I think You all are doing a great job and will recommend you to the next person . Thank you for everything
Rudy A.
University Foot and Ankle Institute
5.0
I have chronic plantar fasciitis and have had foot surgery and seen multiple other podiatrists. Dr. Franson is the only one who has ever been able to make orthotics that actually help me.
Kristin C.
University Foot and Ankle Institute
5.0
I do not like the call center. If I had known about the call center I would have chosen a different doctor. That would have been unfortunate because we like Dr Frances. Please have calls go through the direct office. It’s really frustrating to have to go through the call center.
Breanna K.
University Foot and Ankle Institute
5.0
The receptionist is very courtesy and the doctor very professional
Martha C.
University Foot and Ankle Institute
5.0
I have always had a positive experience with Dr Franson and all his staff including my last visit. The appointment system currently in place is absolutely terrible!!! Just let me call the office and make my appointment directly instead of multiple calls to a call center being treated like a brand new patient EVERY TIME I call!!!
Donald H.
University Foot and Ankle Institute
5.0
Great Experience. Thank you.
Lucas C.
University Foot and Ankle Institute
5.0
I would highly recommend Dr. Justin Franson. I have been his patient since 2012. Most doctors that I have seen have had me in and out of their office quickly without really listening to my questions and concerns. Dr. Franson takes the time to listen and offer me solutions for my ongoing treatment. I feel he genuinely cares. He’s very friendly and approachable, which I feel is important in choosing a Dr. Also I’d like to add that his office staff is so kind and helpful. Michelle, Jennifer, Sabrina, Maria and Giselle have become like family to me. Thank you ALL for everything! I wish I could give you all 12’s instead of 10’s on this survey!!
Cynthia M.
University Foot and Ankle Institute
5.0
great experience, looking forward to surgery !
Shirley T.
University Foot and Ankle Institute
5.0
Great office staff
Jennifer C.
University Foot and Ankle Institute
5.0
Ten stars for Dr Franson.....
Melody U.
University Foot and Ankle Institute
5.0
I was very happy with my doctor & my visit. Could have used a bit of info on if and how to make my condition better or how it happened...genetic? Work conditions? I was ordered orthotics.
Nancy V.
University Foot and Ankle Institute
5.0
Great Doctor and Staff.
Raymond S.
University Foot and Ankle Institute
5.0
I was glad to have found the University Foot & Ankle Institute as I was having trouble with a bone spur that needed attention. Dr. Franson located at the Valencia Office met with me and was very thorough. I also like to mention the online portal which allows messaging to the Doctor. Dr. Franson responded right away anytime I had a question via the portal. Great staff too.
Raymond S.
University Foot and Ankle Institute
5.0
I was very satisfied with Dr. Franson's diagnosis willingness to perform the necessary procedure without scheduling a future appointment. It's disappointing that more doctors do not practice medicine like Dr. Franson.
Stephen J.
University Foot and Ankle Institute
5.0
I will definitely be coming back to Dr. Franson. Him and his team do a great job. I always feel taken care of and comfortable at UFAI in Valencia. Keep it up you guys!
Kristin B.
University Foot and Ankle Institute
5.0
I will definitely be coming back to Dr. Franson. Him and his team do a great job. I always feel taken care of and comfortable. Keep it up you guys!
Kristin B.
University Foot and Ankle Institute
4.5
i appreciated being given a choice of treatment options and the ability to discuss which would work best in my circumstances.
Jennifer K.
University Foot and Ankle Institute
5.0
Everyone is always very friend and helpful.
Mirna Z.
University Foot and Ankle Institute
5.0
I absolutely love Dr. Franson, Suzanne (physical therapy) and all the staff. Dr. Franson is the best.
Stefanie H.
University Foot and Ankle Institute
5.0
Doctor Franson is knowledgeable and credible and Sabrina is highly organized and responsive.
Susan P.
University Foot and Ankle Institute
5.0
Everyone is great!! I told my daughter she needs to make her appt to see Dr. Franson!!
Veronica D.
University Foot and Ankle Institute
5.0
I recommend people all the time. You have one coming this Friday.
Gary D.
University Foot and Ankle Institute
5.0
Alls good!
Joseph W.
University Foot and Ankle Institute
5.0
Your office and staff are always a pleasure to deal with.
Haley M.
University Foot and Ankle Institute
5.0
Code for getting a discount with Jublia prescription is not valid for TriCare or Medicare. Patients who have this insurance should not be advised to call in with the code. I wasted a lot of time with this process.
Alice L.
University Foot and Ankle Institute
5.0
I like the x-ray machine
Nicholas N.
University Foot and Ankle Institute
5.0
I’ve been seen by so many doctors about my foot and I felt like I was just wasting my time. This was the complete opposite! Dr.Franson and his staff are amazing at what they do and they go above and beyond. I felt like I was bugging them with a bunch of paperwork that I needed filled out for work/disability but they would get it done right away. They got me everything I needed and Dr.Franson explained everything that needed to be done for my surgery. Honestly I wish I would’ve gone when I first got my injury instead of wasting my time with other doctors.
Thank you Dr.Franson and your amazing staff for everything you’ve done for me
Fabiola C.
University Foot and Ankle Institute
5.0
Friendly, efficient, and wait time is minimal.
Adriana G.
University Foot and Ankle Institute
5.0
doctor and staff are excellent
Carol J.
University Foot and Ankle Institute
5.0
Very nice and well run office.
Lisa W.
University Foot and Ankle Institute
5.0
Dr Fransen is awesome
Ginny F.
University Foot and Ankle Institute
5.0
Excellent care and we appreciate the information provided about our condition
Virginia B.