Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2,968 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Fine
    Richard K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You were great!
    Maureen J.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Everyone was polite and professional. Dr. Jafary was very personable and easy to talk too. I did have to call to confirm they received my test results and then had to ask when I would have the follow on consult. Other than that, great interaction.
    John S.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Dr's and medical assistants /nurse are great! Office staff are rude and unhelpful. They don't seem to want to be there and or help patients. They make me very uncomfortable. Maybe they are overwhelmed with work or life. But it is unacceptable they way they treat patients.
    Teresa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel like I’m in good hands when I need a foot doctor!
    Michelle P.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    The doctor never followed up with me after surgery and covid shut down and physical therapy seemed like a waste of time.
    Vishal C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very friendly and always takes care of any needs that I have right away.
    ASHLEY R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was great everyone was awesome
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks!
    BURKE B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff!
    Jake T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very professional and addresses any concerns of discomfort immediately.
    Lynn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office staff, great xray tech, and Dr. Jafary was wonderful. Was very happy with the care
    Melody H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care and treatment were first class. They entire staff is professional, knowledgeable, and takes great care of their patients. I could not be more pleased and have nothing but great things to say about them. I would highly recommend them.
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with everything an everyone.
    Cheryl C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would highly recommend to friends & family who have issues with their feet & ankles. Great staff & doctors!
    Anthony K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Giselle V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We’ve always appreciate his thoroughness and thoughtfulness at each visit, he has a brilliant bedside manner, he is the best, and his staff is awesome as well!!
    Kelly G.
  • Google
    University Foot and Ankle Institute
    5.0
    Great office staff, great xray tech, and Dr. Jafary was wonderful. Was very happy with the care
    Melody M.
  • Google
    University Foot and Ankle Institute
    5.0
    The care and treatment were first class. They entire staff is professional, knowledgeable, and takes great care of their patients. I could not be more pleased and have nothing but great things to say about them. I would highly recommend them.
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    fine
    Eleanor S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are top notch. Had a great experience dealing with my Achilles injury, and can attest that my recovery is going very well from my surgery. Thank you to the entire team for everything you have done to get my life back to normal.
    Joshua M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel like the way you guys treated me, was just perfect. You guys heard me out and took me more serious. unlike, the other “doctors” that were given to me for this injury. I respect you guys. Most definitely recommending to a friend whom might get a foot injury in the future or If I’m that friend that gets re injured. I am most definitely coming back haha(I hope not though because being in pain sucks hah) thank you, Dr. Franson and everyone else there that helped me get back on my feet. Much love. Stay blessed. - Salvador M.
    Salvador M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Franson was terrific and very responsive via email. He was a great doctor and I’m thankful
    Joanna L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like Dr. Jafary he is easy to talk to and he explains everything well.
    Bonnie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    UFAI has always been a trusted clinic for my foot. Dr. Franson is always very calm, confident, and helpful. I appreciate the timeliness of my appts versus when I see the doctor. And the staff are very helpful and friendly. I have referred 3-4 people over the last 5 years.
    Kristina C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Satisfied. I do question cutting my tendon to relax the toe to relieve irritating an ulcer.
    Stanley R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast & easy visit. Thank you
    Raymond M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful!
    Chelsea H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are the best.

    Of any medical physician, i always feel that I get the best treatment and patient care here.

    Debra James
    Debra J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care and friendly staff.
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Friendly and professional
    James L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely caring and helpful.
    Beverly S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This could not have been easier or smoother. I went into this with all the information I need to feel confident for the not just the present but 10 years down the road. I would never go anywhere else.
    TARRYLEE G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransom seems to be interested in you. He remembers little things about you. He is easy to talk to and makes things very understandable.
    George E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I felt cared about
    Lorin L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant experience.
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Brad H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransen is amazing. Very friendly, down to earth and incredible podiatrist. He has been treating my entire family for the last decade. I will never go anywhere else..!!!
    Corina L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very caring and helpful! I would highly recommend your doctor's office.
    Karen M.
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