Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,558 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and staff were amazing in caring for my son. They made him feel comfortable and not afraid.
    Ayden C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent staff and Doctors! Overall experience was great! Thank you so much!
    Anthony D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good and very well taken cared off. I feel much lighter when I leave .
    Virginia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet have been bothering me for years. Dr. Jafary operated on both feet, correcting several problems and I'm much happier. I can walk all day without the pain I used to get after a few hours. Two thumbs up to the whole team!
    Blaine P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic! Would highly recommend!!
    Terry M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I felt listened to and comfortable to come back if and when I ever need to.
    Shannon P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Love you guys, you’re awesome. I’ve always come to you to get my plaster mold for my orthotics. This year it was digital with the phone so I don’t know if I like them or not yet. Your staff is very helpful, very accommodating, and always makes sure I’m taken care of. I will come back and keep seeing you guys at least every two years, unless I have another problem then I’ll come more often. (That’s what she said)
    John H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very good service
    Stephen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson explained what had happened to my knee in the first minute. His careful explanations made it easier to make the hard decision to have ankle surgery. Sabrina coordinated the scheduling and stayed in contact with my personal physician's office to ensure all the necessary pre-op procedures were done. I appreciate that Dr. Franson called me after the surgery to let me know that it had gone well.
    Kerry L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Timely, professional, friendly.
    Daniela P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    fantastic
    Mark H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Love u guys
    Wendy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff go out of their way to create a warm, welcoming environment! I've been seeing Dr. Franson for over a year now and he always takes the time to listen, address any concerns and answer my questions in full detail. He performed surgery on my foot in August. I was back to running and my full exercise routine within three months. My overall expectations have honestly been exceeded regarding my recovery. I must also include a shout out to the physical therapy team. They are amazing! Also, the girls at the front desk are so personable and make scheduling appointments a breeze. Anytime I hear of someone looking for a podiatrist I'm quick to recommend Dr. Franson and share my experience.
    Katherine N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional, very helpful and extremely knowledgeable.
    Jason G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!
    Richard B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The University Foot and Ankle Institute is named correctly ♥️
    It is a place much like an Institute that takes every care, every bit of knowledge they possess to take what they have studied, trained, and know in their HEARTS! To do the MOST COMPLICATED Treatment, to the most common such as fixing a toe that is infected on a diabetic foot. A very important treatment! Especially if you have diabetes
    Dr. Francson wears his soul on his sleeve♥️ No better Dr. in Foot or Angle Care! Any ware!
    Joanne Woodard
    Patient for 6 years!
    Joanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Front Office Desk to Back Office, everyone on staff are friendly, courteous, helpful and kind.
    Heidi K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary it's great.
    Julieta P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is a pro among pros.
    Kenneth T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My wife and i have been seeing Dr. Franson for years, and will continue to do so. Also the office staff and support team are very professional.
    Thanks.
    James S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and professional. I was taken good care of.
    Thomas C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and doctor were flexible in accommodating my needs and figuring out what my best options. They did the homework with the insurance in preparation of my treatment so there were no physical or financial mysteries. Thanks for your effort and genuine care.
    Marcus R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fine
    Laura A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent
    John M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Long time patient. Grateful for complete and comprehensive care.
    Jeffrey W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and staff are ALWAYS courteous, smart, and helpful. Always pleased by them all. Thank you!
    Ryan Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!
    Cameron B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    wonderful
    Jordan S.
  • Google
    University Foot and Ankle Institute
    5.0
    Front Office Desk to the Back Office, Dr. Jafari and his staff are welcoming, friendly, courteous, thorough during exams, never feeling rushed, always helpful and kind during every visit.
    Heidi
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office was kind and welcoming and the doctor did a great job explaining everything.
    Amy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very kind and respectful people
    Asma S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love love love Dr. Francin. He is a wonderful doctor and is very sincere and has really helped me tremendously with my foot issues!!! I highly recommend him!!

    Amy Stewart
    Amy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always everyone was awesome .
    Kevin N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr. Franson office has always been a pleasure. The staff is friendly competent and always have a smile on their face so therefore I know that they enjoy the place where they work. Dr. Franson is the best podiatrist I had the pleasure to know.My world shattered instantly after falling off a stool and when it was not healing like it was supposed to, Dr Franson listened and acted with the information with an MRI which found another problem that I had to have surgery. I trust no one and from just his words of encouragement and explanation of how his procedure would go, I trusted him with my mobility. Thank you Dr Franson for putting up with my craziness and listening, caring and always getting my name right.
    Brekycia J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good!
    Cheryll B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Real professional.
    Roy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always love coming in to see Dr Franson and the staff that work there. Because they are very friendly and compassionate.
    Steven G.
  • Google
    University Foot and Ankle Institute
    5.0
    I always love coming in to see Dr Franson and the staff that work there. Because they are very friendly and compassionate.
    Steven G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafari is amazing. Very attentive and just all around great doctor
    Jasmyn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think this office is always so friendly and helpful!

    My only feedback is the billing department, it takes way to long to get a bill and then it is for almost a year of visits.
    Tracy B.
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