Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

3,997 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am so very , very , very happy my medical provider referred to Dr . Franson . Much gratitude , thank you !
    Reznick L.
  • Google
    University Foot and Ankle Institute
    5.0
    My experience at UFAI was , has and still is a perfect example of how all medical visits should be . No not just medical but any and all services of any kind should be . From scheduling my first appointment to contact with receptionist, assistant to Dr. Justin Franson , DPM .True fact , I feel very fortunate to being blessed by these wonderful healers. True fact, thank you UFAI .
    Reznick L.
  • Google
    University Foot and Ankle Institute
    5.0
    We recently moved into Santa Clarita and one concern is finding all of the medical/ dental professional we needed. I scheduled an appointment with Dr. Hamed Jafary and have been incredibly impressed. He has great skills and knowledge, but he also has a great personality and has taken all the time I've needed to fully understand my treatment plan. It's a rare combination to find a physician with high skills and the ability to make you feel relaxed and comfortable. I strongly recommend that you schedule an appointment with Dr. Jafary. You will be overwhelmed by the staff as well as your time with the Doctor.
    Steve J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It went very well. I felt relaxed with the doctor.
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a wonderful experience. Extremely satisfied.
    Marcella M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly. Fungus appears to gone. Nail still not recovered.
    James H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Sent a payment for an orthotics as was returned undeliverable. Except that I have no complaints.
    Alexander V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and crew are top notch professionals, compassionate, think outside the box, offer helpful solutions, great listeners and accomplished medical professionals. I wish they specialized in everything! Cannot recommend them highly enough.
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been so happy with my experience. Dr Jafary has been communicative, professional and extremely helpful.

    The office staff is kind, thorough, and it is clear that everybody there has their patients needs in line 1st and foremost
    Durressa P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved it
    Kendall J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience. Everyone was so kind, efficient and knowledgeable. Would definitely recommend.
    Beth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love to communicate with people who makes you comfortable and deal transparently even I’m the one needs help. Thank you to entire team.
    Tony S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The orthodics seem to be working!
    Melissa N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staffs were helpful and accomodating. My doctor, Dr Franson knows what he’s doing. Nurses were likewise friendly and knowledgeable.
    Antonio C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing more to add
    Mark C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had a bad experience with your group. All the doctors and staff are outstanding
    Andrew K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff there was great. They answered all my questions and my son is doing much better with the insoles the doctor recommended.
    Justin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great, especially communication about just what I the surgery is doing.
    Brian R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been so pleased with my care and the staff at this office!!! Dr. Fransin is so caring and will address any question I have. His front office staff is also very friendly and kind.
    Melinda H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great love your office and Dr Franson I love that the front desk staff know who I am and say hello by name I’m glad my feet are done and I can’t come in anymore Hope you love the new office
    Betty B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson replaced my ankle in 2013. My feet are deformed so finding the right doctor was critical. I was extremely impressed by him, his staff, his office, and the result of my surgery. He will continue to be my first choice for any foot related issues. I highly recommend him and thank him.
    Sharon P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is my favorite doctor of all time! I can tell he knows what he’s talking about, that he’s up on current medical findings, and he makes himself so available
    Lorraine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is fantastic doctor Francine is amazing and I'm so glad I found them a year or so ago I would go forever
    Debbie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience. Able to get an appointment when needed. Dr. Franson explained my issue well and initiated effective treatment.
    David B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Douglas N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is friendly and helpful. Dr Jafary is very informative and gentle. Definitely will use again but I hope not, in the best way possible.
    Polly M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and staff are awesome, the shots I get are painful for about 20 seconds. But they work.
    Tina G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So thankful for this monumental "step" forward in my health! Will be walking again soon with much thanks to the capable surgeons of Drs. Jafary and Fransen.
    Stephen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very knowledgeable and confident doctor . I am
    glad that I found him .
    Thank you Dr Franson for the examination and explaining my options
    Sivakumar V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent group of people to interact with as my foot was assessed.
    Rebecca C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good in every respect
    Patricia A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary listened to my concerns, offered some suggestions and explained the process of recovery, he was patient and polite.
    Virginia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very friendly and answered all my questions. I was able to get answers to my long time questions.
    Mindy T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience, wonderful Doctor.
    Richard L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always the best!
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and staff are super friendly and knowledgeable. Doctor answered all questions and concerns.
    Luisa D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Can't say enough how much I appreciated the wonderful treatment and follow up after my surgery
    Shirley H.
  • Google
    University Foot and Ankle Institute
    5.0
    The communication, preparation, surgery, and follow up from the University Food and Ankle was superb. The staff is obviously very caring and dedicated and thus I would highly recommend this facility to anyone.
    Shirley H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson! It's a great office and everyone is nice.
    Wendy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was and have been in the past very pleased.
    Gary S.
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