Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,319 Total 1st Party Reviews
4.9 out of 5 Stars
  • Google
    University Foot and Ankle Institute
    5.0
    I am beyond impressed by this office. From the kind and welcoming front desk to the doctors themselves, this place was an amazing experience. I went in to see Dr. Jaffary yesterday due to excessive pain on the bottom of my left foot. I had been to previous podaitrists before, and each one had walked in for a few minutes, made a quick diagnosis, and quickly walk out of the room before I was able to ask any questions. My experience with Dr. Jaffary was the exact opposite. His bedside manner is some of the best I have ever seen from a healthcare professional. He not only gave me an accurate diagnosis, clear treatment plan, and ordered additional diagnostic imaging, but most of all, he listened to all of my concerns. For almost an entire hour, he kept checking in on me, offering different ways to ease the pain in my foot, until the orthotics I ordered were received. Rest assured, you will not find a better podiatrist around. Dr. Jaffary, thank you for an incredible experience!
    Batis G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good care.
    Sandra V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always well cared for whenever I visit Dr. Jafary and his staff. I highly recommend his services.
    Joslyn B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very welcome and so friendly,
    Janice A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary, and his staff are always extremely professional, caring and considerate. They always take time to listen and I never feel pressured to rush out without having my issues addressed. I appreciate the attention and consideration that I always receive during my appointments.
    I feel very confident in recommending Dr. Jafary to friends and/or family
    in need of podiatric medical attention.
    Barbara R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    importantly staff is friendly and helpful
    Walter B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I felt fine but don't like long surveys.
    David R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always great visiting this office and Dr. Jafary and all the staffs were really caring and right to the point . Thank you UFAI , you guys are the best .
    Siamak T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The front desk staff were not particularly welcoming, but once I had made it through to see the doctor my experience was more positive.
    Ruth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Clean and pleasant waiting room.
    Ramon G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary and staff are the best!
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are amazing.
    NICHOLA P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Staff were helpful. Doctor was patient.
    Roberta R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary took really good care of me. He axplains everything I ask him in details.
    Adel H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Cynthia A.
  • Google
    University Foot and Ankle Institute
    5.0
    !Dr Jafary and staff are the best!
    Teresa F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been happy with my treatment from Dr. Franson, and I would recommend him without reservation.
    Carolee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything is always great in the office. Whether a it’s Frandson or Jafaray, they always seem to do their best to keep me running. Make me healthy to continue to do what I love.
    Bryana V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks for excellent service , I am glad I chose your office
    Vahideh M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson quickly identified my issue and moved forward with treatment. Tami at the front desk quickly followed through and got back to me on my post visit questions.
    UFAI is customer service! I wish all businesses were like this.
    Samuel M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Warm reception from the staff the moment I walked in!! Dr. Jafrey has an exceptional demeanor. He is kind, empathetic and very trustworthy. I felt at ease immediately and knew he was the doctor I wanted for my surgery without any hesitation. I am thankful for him and his expertise!!!
    Doreen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is friendly, supportive, and professional. The office staff is also helpful, and courteous. They provide a pleasant overall experience.
    Teresa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was my first time to the new office and I really liked the new office. My appointment was fast but thorough.
    Robert E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson always explains everything very well. The staff are efficient and friendly. I never have to wait more than a few minutes to be seen
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great, it’s a 3 month old injury. We are traveling across the US until the beginning of December. The ankle brace may or may not help with the pain on my left lateral mid foot. The brace is sort of cumbersome & bulky with shoes. Hoping to dedicate some time with it when I’m home, but being the Holidays I’m not sure. But will definitely try it
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always so attentive to my condition.
    Jerry F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson and his staff…
    Dr Franson is amazing… I have referred many of my friends to him… The office staff is very organized… Anytime I have had paperwork I needed to give my work; they have quickly gotten it done, with no problems…
    Rose T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was absolutely delighted. Everyone was kind and efficient. I am so thankful to have found Dr. Franson!
    Robyn O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had a pre op appointment and was well instructed about my procedure. Had post op appointment and was pleased with the results
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Pamela S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a pleasure to see Dr Franson and staff. Their quick, courteous and extremely helpful.
    Angela B.
  • Google
    University Foot and Ankle Institute
    5.0
    The foot and ankle institute was very knowable and helped in two areas of my feet. Plantar Fasciitis and toenail fungus. Orthotics we’re prescribed for my fasciitis and after trying other exercises and Acupuncture which never gave my condition a permanent fix. As a runner it was very painful and frustrating. After about two weeks with the orthotics the fasciitis went away. Also when I told them I wanted to treat my toenail fungus holistically they were helpful with suggestions that would be beneficial.
    Stephen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love it
    Lynne W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Doctor gave good advice on holistic way of handling my fungus issue.
    Stephen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Grateful for Dr Franson and the staff for getting right to the solution of my visit. I was pleasantly surprised at the cost of my treatment. Thank You
    Bryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with everything and I’m really hopeful for my future once I recover from my next surgery. Thank you Dr. Franson
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are professional and courteous to their patients.
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson and the staff is always helpful and kind.
    Kara K.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I was really pissed about that questionnaire that I was supposed to take on my cell phone.

    I don't mind writing things out -- on paper, but I am old and I don't know how to use a cell phone. Luckily for me, my husband did it for me.
    Myra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Linda M.
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