Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,025 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    My second time seeing Dr. Jafary first time for a fracture in my foot, which long story short should have went to see him first would have had surgery and fixed it in less time then a previous Doctor had me in a cast then a walking boot and then told me I was good to go! After two weeks of my foot still hurting a lot I  ending up going to see Doctor  Jafary and found out I still had a fracture  so back in a walking boot again! Few more weeks later it came off and I was finally good to go Second time was today after suffering from Plantar Fascitis for a while with almost unbearable pain getting out of bed in the morning and standing on a playground for 4 hrs a day. He gave me a Cortisone shoot which I completely freaked out about ‍ he reassured me it wouldn't hurt to bad after numbing the area and he was right. So off to physical therapy but I am on the right road here and Highly recommend UFAI to anyone with feet issues they are by far amazing at what they do and great bedside manner!
    Tanya C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was super down to earth and easy to talk to. Listened to my concerns and offered reasonable options to help. Will definitely be back when needed.
    Kimberlee T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful. As usual!!
    Jacqueline B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary and his team made me feel very comfortable. Super knowledgeable and helpful beyond belief. Very thankful to Dr Jafary for all of his help and recommendations.
    REBECCA D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring.
    Thank you!
    Spencer S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Prompt attention.
    Kind and efficient support staff.
    The doctor performed a
    very detailed, focus examination. Gave clear explanations and allowed sufficient time for questioning.
    Edgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service from office to staff to Dr Jaffery. I would recommend it highly based on my experiences.
    John C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I feel that the office and Dr Jafary were a great choice!
    Ruth B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m an ongoing patient. I’ve been very happy with the level of care I’ve had from my doctor and each member of the staff.
    Jennifer H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional. Minimal waiting. Large and airy office and treatment rooms. Loved the rollaway « tool » boxes. AND THEY FIXED MY FOOT !!!
    Gary V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Dr. Franson is very thorough and caring. The office staff are friendly and professional. The office is run well and set appointment time is prompt to see the doctor. Would highly recommend!
    Linda A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Franson is a very professional doctor and I am very satisfied how he handles my medical care. The staff at the front desk are very pleasant and greets me by my first name before I even get to the counter. Very pleased!
    Ponciana F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office are fantabulous and Dr Franson is an amazing surgeon and has very good bedside manners. I highly recommend this group for any of your foot or ankle needs!
    Thanks for keeping me on my feet!!!
    Stanley W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Confident
    Deborah M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr Franson for many years. He is compassionate, caring and I trust him completely! I would and have recommended him to many friends.
    Karen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive experience
    Kendell E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and competent staff.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome!!!All the staffs are amazing and I’m so thankful
    most specially to Dr Franson.
    Zenaida R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable on handling my problems.
    Daniel G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would 100% recommended them.
    Kristin D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and in good hands.
    Joseph J.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I was extremely nervous prior to the appointment for an uncomfortable procedure. The anticipation was FAR worse than the treatment. Dr. Avakian was very kind, gentle and patient ensuring I was  comfortable and without pain. I will definitely return for all my podiatry needs, and refer others as well.   Thank you for such a positive experience!!
    Diane A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m so happy to see everyone on my appt.especially my Doctor Franson I been with him so many years.
    Martha P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am so very , very , very happy my medical provider referred to Dr . Franson . Much gratitude , thank you !
    Reznick L.
  • Google
    University Foot and Ankle Institute
    5.0
    My experience at UFAI was , has and still is a perfect example of how all medical visits should be . No not just medical but any and all services of any kind should be . From scheduling my first appointment to contact with receptionist, assistant to Dr. Justin Franson , DPM .True fact , I feel very fortunate to being blessed by these wonderful healers. True fact, thank you UFAI .
    Reznick L.
  • Google
    University Foot and Ankle Institute
    5.0
    We recently moved into Santa Clarita and one concern is finding all of the medical/ dental professional we needed. I scheduled an appointment with Dr. Hamed Jafary and have been incredibly impressed. He has great skills and knowledge, but he also has a great personality and has taken all the time I've needed to fully understand my treatment plan. It's a rare combination to find a physician with high skills and the ability to make you feel relaxed and comfortable. I strongly recommend that you schedule an appointment with Dr. Jafary. You will be overwhelmed by the staff as well as your time with the Doctor.
    Steve J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It went very well. I felt relaxed with the doctor.
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a wonderful experience. Extremely satisfied.
    Marcella M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly. Fungus appears to gone. Nail still not recovered.
    James H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Sent a payment for an orthotics as was returned undeliverable. Except that I have no complaints.
    Alexander V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and crew are top notch professionals, compassionate, think outside the box, offer helpful solutions, great listeners and accomplished medical professionals. I wish they specialized in everything! Cannot recommend them highly enough.
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been so happy with my experience. Dr Jafary has been communicative, professional and extremely helpful.

    The office staff is kind, thorough, and it is clear that everybody there has their patients needs in line 1st and foremost
    Durressa P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved it
    Kendall J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience. Everyone was so kind, efficient and knowledgeable. Would definitely recommend.
    Beth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love to communicate with people who makes you comfortable and deal transparently even I’m the one needs help. Thank you to entire team.
    Tony S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The orthodics seem to be working!
    Melissa N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staffs were helpful and accomodating. My doctor, Dr Franson knows what he’s doing. Nurses were likewise friendly and knowledgeable.
    Antonio C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing more to add
    Mark C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had a bad experience with your group. All the doctors and staff are outstanding
    Andrew K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff there was great. They answered all my questions and my son is doing much better with the insoles the doctor recommended.
    Justin M.
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