Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,957 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt good about my experience.
    Jesse R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding
    Steven H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very nice people. Just wish they had emailed X-rays and pt directions as requested. Thank you…
    Rebecca C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best. Just had a thick callous on end of toe. The doc dispensed with it quickly and with care.
    Thank yoy
    Jacqueline M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really good experience!
    Daun M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Im very happy the doctor jafary is an excellent doctor very professional and careful
    Maria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It has been great!!
    Kimberly K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was a bit taken aback that the first thing Dr Jafari said to me was that I would develop bunions. I was there for a broken foot. I would’ve preferred he dealt with the reason I was there, and then address something that he said would happen in 5-10 years. Otherwise, he was very helpful, kind and knowledgeable.
    Shayna A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Julie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    On time appointments, dr Jafary is calm when explaining problem and patient with my questions
    Virginia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful doctor!
    Kathy C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great overall experience
    Samuel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is great! Staff is great! Facility is nice and clean.
    Katherine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great customer service , my toe nail was removed in less than 2 minutes . It healed and my foot feels like normal again
    Robert C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and great customer service. Outstanding doctors and nurses. Thank you!
    Devin H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great!!
    Gail M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best doctor. He never makes me feel as if he is rushed and truly listens to my complaints and addresses my fears. I know I am in great hand and trust Dr. Franson implicitly. From the front desk to the treatment room, all are professional and courteous
    Donna M.
  • Google
    University Foot and Ankle Institute
    5.0
    On time appointments, Dr. Jafary is calm when explaining problem and patient with my questions. I have recommended family members to this office and now they are patients as well. Highly recommended.
    Virginia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the staff are always quick, courteous, and friendly. I’m never concerned about my appointment.
    Jacob G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are amazing!
    Nicole Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is above and beyond amazing. The doctor provides such a personal touch which is more than expected. The only improvement I would make is time spent in office. Thank you
    Charlotte C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has provided me with excellent care, kindness, and has been very thorough in his care and treatment of my right foot.
    Robert D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive
    Jackson D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt like it was great. I really like Dr. Franson and his staff is very friendly and helpful.
    Hayley S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great!
    Charlotte P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is pleasant, efficient, and professional.
    Kathleen G.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the staff are always quick, courteous, and friendly. I’m never concerned about my appointment.
    Jacob G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional, can’t wait until the Doctor can fix my ankle
    Michael W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved it!
    Robert N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We always feel cared for and comfortable with the medical experiences we receive at UFAI.
    Annick A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is an outstanding doctor and always takes excellent care of me!
    Cynthia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased with my experience. All my questions were always answered. My calls were always answered in a timely manner. Each staff employee was always nice and remembered me. I seriously do not have one complaint.
    Laura C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wish I could have met you all under better circumstances but given the nature of my injury glad I met you when I did.
    Larry P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Office staff were friendly and efficient. Waiting area was spacious and tidy. Entire facility spotless. Dr. Franson explained everything clearly and welcomed any questions I might have had.
    Andrea T.
  • Google
    University Foot and Ankle Institute
    5.0
    Office staff were friendly and efficient. Waiting area was spacious and tidy. Entire facility spotless. Dr. Franson explained everything clearly and welcomed any questions I might have had.
    Andrea T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comfortable experience
    Judith C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with your office and the doctor was great. However the physical therapist Dr. Raj had me do Excercises that resulted in an injury to my left knee. I had no pain or issues with my left knee when I started my therapy for my feet. No recourse or help was offered to remedy my knee pain except to offer icing it at end of foot therapy and changing up Excercises to try to not use knee as much in therapy. I have had pain in that knee ever since. My foot pain is gone but I’m not doing as much activity because of my knee pain and I have had to take pain medication for my knee almost daily. Especially if I go out for the day or half day.
    Millie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    If not for Dr.Jafarey I would not have my right foot today, it has continued to treat my foot problem with top notch professionalism so I can walk today.
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always I felt cared for. Thank you for being there
    Betty B.
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