Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,486 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    terrific...enjoyed my visit
    Charles H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor took care of me and my issue
    Louis A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience. My daughter is no longer in pain and he was pleased with the help and services she received. Thank you
    Nyla E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! It always is excellent!
    Lella D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very satisfied with overall visit and I will definitely come back again.
    Jalal B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast efficient appointments
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Thank you
    Margaret B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Office feels covid conscientiousl and safe

    Diverse staff

    Professional staff, yet easy going; and no reservations with going the extra mile for requests or clarification
    Mary V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent as Always.
    David O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Touch your friends and is very knowledgeable and always try to do the right thing for me
    Susan H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The doctor, although very knowledgeable, seemed rushed and I did not have the time to ask him many of the questions I had written down. I paid $135 out of pocket and drove down from Sacramento to see him as his resume was impressive and I was looking for an expert in the field of plantar fasciitis. It would have been nice to have at least 20 minutes with him. As it was, I barely had 5 minutes. Hopefully when I see him again, I will have more time. I appreciate the opportunity to give feedback. Thank you.
    Floyd H.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    The receptionist was not very welcoming but other than that, a good experience. I also was told by the doc I needed physical therapy but never received the prescription for it. I had to follow-up post visit.
    Denise B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was attentive, knowledgeable, professional, and instructionally clear. They were positive and friendly, which helped me feel at ease.
    Kathleen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience. I have taken 4 of my family members to Dr. Fransen and this was the first time, I went as a patient.
    Mary J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    every thing was great
    Robert R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr Redkar
    Shari R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All went smoothly
    John L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We are repeat clients because of the quality of service and expertise that the family receives.
    Stephanie T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing else - thank you!
    Barbara M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A good experience. A Friendly, helpful office
    Kenneth S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I continue to be pleased with medical care provided by your office. Thank you very much. John H.
    John S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very pleased with office visit.
    Keith W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You rock
    Mark M.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    The office is very busy and I often feel my questions aren't adequately answered.
    Carrie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No, everything's good
    Karen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in this office amazing! Drs. Feldman and Kelman (I've seen them both) are fantastic!
    Heather L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far so good
    Matthew G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    EVERY visit has been professional, I received excellent care from ALL staff. The doctor answered my questions, made recommendations and listened to my concerns
    Joyce D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I had to ask if a test came back indicating toenail fungus, as the doctor did not address it.
    Regina G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved that it was a very quick visit. Fixed my ingrown toenail in less than a minute it felt like and I was out of there in a jiffy.
    Melefehi U.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Doctor was very rushed and did a cursory exam
    I think he probably gave me the correct diagnosis but couldn’t hang around for questions after he delivered it
    Since I drove two and a half hours for a second opinion and was encouraged to buy expensive orthotics he could have spent more than five to seven minutes discussing my concerns
    Hopefully when I come back for orthotics we can have a little more discussion
    Carolyn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding, great customer service and caring staff!
    Cynthia T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good treatment.
    Harry P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!
    Irvin H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very good
    James D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am grateful for the superb medical care that I receive whenever I visit Dr. Redkar.
    Jonathan K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have appreciated the care of Dr. B and the therapy his assistants have provided.
    James M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience here and will definitely recommend!
    Cindi N.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I'm still in pain hence unable to walk. Unfortunate since ski season is around the corner.
    Deena W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The cause of the pain in my foot was explained in detail and several treatment options were discussed. I decided to take the least invasive option and my foot is feeling much better. Dr. Franson cares about his patients and I am grateful to have such a competent and caring doctor.
    Joni G.
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