Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10442 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional at the same time personable! Dr. Fanson is awesome...his responding by email when you have a question, is refreshing. All doctors should be doing it. It makes for quicker response and less frustration. My only negative comment is when you call the office, you get a main operator for all the UFAI ‘s instead of the one you are using.
    Marianne L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasant experience. Dr. Carter and his staff are awesome.
    Steve R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    difficult to find the office
    John W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I actually didn't show as I was at the MPI insurance office because they cancelled me again even though they had no right to. I'm sorry about that and will reschedule when I know it is completely taken care of.
    John I.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Wonderful, I just wish we could have consolidated visits
    Adam J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    As always...…….. Perfect. Thank you!!!
    Curtis B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everybody is very good
    James H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Would be helpful to have like a checklist/print out of post-surgery instructions such what to do for pain/ how to sleep (with or without boot) etc.
    Yaruel G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is great!
    Laura J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I very much appreciated the attentiveness and professionalism of UFAI Santa Barbara, including both doctor and staff. I was not rushed or pressured into any decision, but given many options and the pros and cons of both. The assistant was able to contact my insurance company and determine coverage before any decisions were made, which was really helpful!

    More of a recommendation than a critique: apparently, the vast majority of doctors in Santa Barbara are connected to the Pueblo Radiology Medical Group (https://www.puebloradiology.com/), which facilitates transfer of x-rays and other medical imaging between health care centers and professionals in Santa Barbara. The x-ray center at UCSB Student Health was extremely surprised that UFAI was not connected to this system, and while I was able to get a CD of my x-ray and bring it in to Dr. Sirkar, UFAI should consider looking into this for your SB location.

    Thanks so much!
    Emily S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I feel really good
    Shahla E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything has been perfect!
    Jaimie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office. Very happy with at the Doctor and staff.
    Nancy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Kelman was great!!! He put me at ease with my surgery & I wasn’t worried because I was in great hands.
    Arthur L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best doctor I have ever had.. Dr Feldman. Wonderful Experience
    Penelope J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would highly recommend Dr. Franson
    Joseph F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very courteous & professional
    SHARON S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great.. thank you
    Crew M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love it and would not even think of going elsewhere!
    Carlene L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Feldman and his staff are amazing. They always take a little extra time to make sure I am taken care of and address my chronic foot pain.
    Timothy V.
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