Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10442 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    Only five stars? Why can't I give more. Dr. Franson and Suzanne Hawson are the best. Both are totally down to earth and treat you like people, not just patients. They work together to ensure the best treatment and believe me you get results. I could not recommend a team higher than these two. What a difference they have made in quality of life for my family. We are blessed to have found them.
    Mike M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    My toes are so happy, they're crying, "Tee-hee-hee all the way home", thanks to Dr. Gary Briskin.  He's perfect!  He solved a problem I've had for a long, long time.  For a few years, I've had to wear spongy "toe guards" and puffy tapes and so on, in between these 2 specific toes, because they were 'fighting for the same space" = rubbing against each other, creating very painful, red skin, blisters, callouses, etc.  I mean VERY painful--I couldn't make a single step at home or away -- with any shoes -- even barefoot -- without cringing.  The skin was so sensitive, I even had to wear the toe guard material in bed!  

    Voila -- a few minutes with Dr. Briskin's friendly and patient examination, followed by a gentle and artful callous trimming -- and one simple bandage -- and I'm walking pain free. Day, night, every moment, wherever I go.  No toe guards, spongy separators, etc. Whatever I'll need in the future, He'll be my go-to expert. Thanks, Dr. Briskin.     -- "jubidee"
    jyelp D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Very happy with entire staff.  They are efficient when booking the appointment to getting you into the office.  The staff in the office where awesome.  The nurse was amazing and very helpful. Took her time to explain things. The doctor made sure I understood what was wrong.  He showed me pictures to explain it and had a great demeanor.  They put me at ease and it was really nice
    Debbie K.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Very happy with the knowledge of Dr  Bob Baravarian.  After three surgeries by two different doctors he was able to relieve the pain and swelling.  The office and staff were always pleasant and very helpful.  I would highly recommend this office !
    Davey F.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Morris is a cool dude. No bullshit. Helped me work through my issues in what made most sense to me financially and really worked to not make sure I got the best value for what I needed at the time.
    Joshua B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I am in process with Dr. Baravarian now for a chronic ankle problem, and am completely delighted to be in his care.  Both he ~ and the rest of the staff ~ are professional, courteous, helpful, and clearly are very very good at what they do.
    Whitney G.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had some PT done to my hip flexers.  I'm an avid runner and cyclist.  The staff is very knowledgable and knows athletes.  So if you're an athlete and need some repairs I highly suggest this staff.  Suzanne is an Iron (Wo)man and is very knowledgeable of our needs. I have visited Dr. Franson for a bunion and I was put into orthodics and it has helped.  I do not have pain in my food anymore.  It has stabilized the bunion.
    Tracy H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr.  Franson ,  the nurses and front desk made everything so easy.  Wonderful doctor and support staff.  They returned phone calls quickly and we never felt rushed during appointments.  The surgery was explained thoroughly and every question was answered completely.  I would highly recommend this office to anyone with foot or ankle issues. We live an hour away so allowing for traffic we were usually early to our appointments.  They frequently got us in early so wait time was minimal.
    Deidre M.
  • Yelp
    University Foot and Ankle Institute
    4.0
    I attended one of the UFAI seminars by Dr. Morris and realized that the
    current treatment of my ankle injury from another foot & ankle doctor was
    not adequate which prolonged the problem unnecessarily.  Dr. Morris took
    the time to listen, diagnose, and answer many questions I had.  In
    combination of his treatment, suitable ankle support, and physical therapy
    sessions, which prescribed by Dr. Morris, I was able to heal quickly and
    could do what I love to do; play badminton, garden and walk with my
    husband.
    Margaux H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Morris was great.  The whole staff was very responsive.  I came to this office, after having a bad experience with another podiatrist.  I live in Orange County, so every visit represents a long drive, but is 100% worth it.  I had the Tenex procedure done for Plantar Fascitis and I am recovering very well.  I work in the Health industry and did my due dilligence on this clinic.  This is the best clinic in Southern California.  Thank you Dr. Morris.
    Emilio R.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had my first experience with this office earlier this week. Dr. Franson spent ample time with me and was very attentive to my concerns and questions. I especially appreciated his relaxed, but thorough way of dealing with patients.

    The office is a model of efficiency.  Once called in, there was constantly someone looking after me...I was never left waiting for someone to return to my room.  5 stars and I'm really looking forward to continuing my treatment with Dr Franson and his talented, efficient team.
    Chuck S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Customer service is great, doctors are awesome and  it's easy to get an appointment. My daughter went here when she broke her ankle. Excellent treatment!
    Lisa D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had a bad break on my 5th metatarsol when I was out of state. I called Dr. Franson's office as soon as I came back home.  The office staff was great and got me right in.  Dr Franson was amazing and took great care of my break throughout the next few months.  He is always so pleasant and was very thorough and professional, explaining everything in a simple, understandable manner.  Any questions or concerns were patiently alleviated.  A few times I had to call the office back with questions and they always called me back with the answers from Dr. Franson, and a few times he himself called.  While on my scooter I often ran into other people with boots or scooters around town.  Every one I ran into had gone to Dr Franson and couldn't praise him enough.  We are so fortunate to have such a tremendous Dr in our community who really cares about his patients. Definately a 5 star rating for Dr. Franson and his staff!!
    Glenna W.
  • Yelp
    University Foot and Ankle Institute
    5.0
    My wife and I went to play tennis  on a Wednesday morning and, within 10 minutes, I experienced the most excruciating pain in my right ankle!! Yes, I had TORN the achilles tendon!! OUCH!  I hobbled to the car and called Dr. Franson's office! They got me an appointment at 1:30 that same day. After examining my ankle, Dr. Franson arranged for an MRI later that afternoon (4:30) and got the results by 6pm. He called me to tell me he'd  need to do surgery on Friday. His office also arranged for me to get a pre-surgery exam on Thursday!  Talk about a ONE STOP SHOP!!!  Dr. Franson and his staff are absolutely amazing and leave nothing to chance! They also arranged for a knee scooter which has been my "best friend" the past few weeks!!
    Thanks GOODNESS, Dr. Franson was available!!  If you're going to get injured- you NEED to go to the University Foot and Ankle Institute in Valencia!
    Duane D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I see Dr. Bob in Sherman Oaks. If it wasn't for him I really wouldn't be able to walk. I have bad arthritis in my ankles and feet. I have seen several doctors regarding my problems but NO ONE was able to help me or understand how to help me or have the knowledge of how to help me. Dr. Bob is intelligent, calm, and funny. He makes sure you understand what he's going to do before surgery and what's going to happen after surgery. If he see's you feel anxious or nervous he takes the time to calm you down. Bottom Line after he listens to you regarding your ailment and after thoroughly examining you he knows exactly what you need and what to do. If you gives you some cork lifts or a boot or something else it is for your health and he always knows exactly what he's doing. He's honest and very intelligent. He's an amazing surgeon my ankles are attached and I am able to walk. He's had to do numerous surgeries on my feet because of all my problems. I trust him and highly recommend him. I wouldn't go anywhere else.
    Anita D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I received great service from the staff, and the surgery was very convenient and professional . Dr Bob (Baravian) did an amazing job repairing my ankle. I am active, pain-free, and able to enjoy my shoe collection again ... Dr Bob has me in heels again, comfortably!
    Marianne F.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Remarkable staff, courteous, efficient and kind.  Dr. Bob has been wonderful in taking care of me for what up until now has been an ongoing chronic problem.  But we are beginning to see light at the end of the tunnel!
    Catherine C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    A few months ago, I visited Dr. Baravarian for a foot ailment that I had been suffering from for a few years. After a couple of misdiagnoses and painful cortisone and alcohol injections. He was able to tell me I had a torn plantar plate and ligament of my second toe. I had previously been diagnosed with a second toe neuroma. We decided together that the only course of treatment was surgery to repair everything. A day after surgery, I was no longer in pain and (5) five days later I was able to see a marked improvement in the look and function of my foot and toe.

    Dr. Baravarian and his staff are warm, compassionate and professional. I am always able to get an appointment and I am seen in a timely manner. I have just recently referred Dr. Baravarian to friend, who has been suffering from painful ankles from years of playing sports. My friend had surgery to repair her ankle and told me she was very pleased with the outcome.

    I believe that the quality of a professional office is determined on how many people are referred and receive great treatment.

    Thank you, again! Dr. Bob....
    Tory~
    Tory R.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had foot surgery here in November 2014 with Dr. Baravarian and as far as surgeries go, it was a pleasant experience. The staff is incredibly helpful and nice and Dr. Baravarian was great! I was given very thorough post-op recovery instructions and when I had questions, Dr. Baravarian would return my emails promptly. My physical therapy (with Gray) was also top notch and help my recovery tremendously. I would highly recommend this institute if you have any foot or ankle problems.
    Akela C.
  • Facebook
    University Foot and Ankle Institute
    5.0
    Dr. Lindsay Mae Chandler is everything one would want in a Doctor. So glad I found her.
    Lisa S.
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