Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10441 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    5.0
    I am 4 weeks post surgery now and just got my cast off today. Dr. Franson is the BEST foot specialist I have ever been to. He is extremely kind, he's caring and compassionate. He truly cares about his patients and has a fantastic bedside manner, but above all of that, he is an extremely talented surgeon. I was so comprehensive about having this surgery due to all of the horror stories I had read about others who have had the same Achilles' tendon surgery with other doctors. I feel very fortunate to have found Dr. Franson because so far it's been a breeze compared to others. His staff is great as well. They are all very friendly, caring and professional. The wait is never long and I always feel that he spends an appropriate amount of time with me answering all of my questions. I have never written a review about a doctor before but I truly believe Dr. Franson deserves one. I highly recommend Dr. Franson and University Foot & Ankle Institute!
    Kathleen C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have been suffering for a long time with pain in my toes. Thought it was just something I would have to deal with, my mom cannot even walk anymore due to her arthritis- I cried with relief to find out that Dr. Baravarian could not only treat the pain, but the cause as well. Thank you for giving me my life back!
    Amanda W.
  • Yelp
    University Foot and Ankle Institute
    5.0
    After years of chronic plantar fasciitis I'd given up running, stopped going to the park with my kids and couldn't dance with my wife. Grocery shopping meant icing my feet afterwards. I had been to 3 other podiatrists, had 4 sets of custom orthotics, a night splint boot, cortisone shots, bands, creams, you name it. I was told the only option was surgery on both my feet.

    Dr. Franson wanted to try another cortisone shot, more pliable orthotics and physical therapy every 3 days for several weeks. It took several months for my pain to go away completely but it eventually did and I got my life back thanks to Dr. Franson and amazing PT Suzanne Hawson. Trips to Disneyland, family outings and dancing with my wife became a reality.

    It doesn't end there. Crazy as it sounds, after being crippled for 3 years, 2 years later I began playing competitive tennis!

    I've seen Dr. Franson and Suzanne for a tennis related ankle sprain and Achilles tendonitis. I recovered fully from both issues/injuries. I know several other tennis players who have seen Dr. Franson and Suzanne. Whether surgery or less invasive treatment was needed, all have made full recoveries and are back in action.

    If you have foot or ankle issues don't even think about going anyplace else!
    AJ H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is very nice and a knowledgeable physician. I had a pretty bad break years ago and now having complications. Dr. Franson found the problem and gave me answers within days! Office staff is very easy to work with and helpful. I would also recommend his partner I can't think of his name off the top of my head, but I believe he is the only other one that works with Dr. Franson! They are both great! If you need a second opinion in this specialty I highly recommend University Foot and Ankle Institute!!
    Ayla S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    So fortunate to have found Dr Franson. I was treated by him last year for a torn achilles tendon and today my daughter was treated by him. She's pregnant and he was very attentive to her concerns  about treatment for her toe. He's very knowledgable and a sweetheart too. The staff was friendly too  :)
    S K.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I am a huge fan of Dr. Bob. I play soccer for fun and have had my fair share of visits to his office. Each time he has been very quick in diagnosing the problem and finding a solution. It is frustrating other doctors aren't as good as him. I have had elbow problems and have gone 2 different doctors and they have not figured it out. I'm thinking about having Dr. Bob look at it.
    Shahrad T.
  • Yelp
    University Foot and Ankle Institute
    4.0
    I honestly wish I never had cause to go here, but I'm very thankful that I saw Dr. Bob Baravarian for a severe ankle fracture. A pal referred me and they also had a great experience with him.

    From the start, Dr. Bob was great. He spent a good amount of time with me and made me feel as comfortable as I could possibly be having to undergo surgery for breaking both bones in my ankle, as well as tearing 3 ligaments - ouch, to say the very least.

    He has an excellent bedside manner, is warm and funny, and it has to be said, totally gorgeous. He's also an extremely talented surgeon. The incisions on my ankle look pretty good, considering he had to slice into me on both sides of my foot.

    The physical therapy center across the hall is also something to rave about. All the therapists here are excellent. Especially Grey, who I saw three times a week and pushed me in the best way possible.

    The staff are also great, the techs are very adept at what they do. My only reason for not giving 5 stars is there was a frequent wait in the waiting room. Sometimes as long as 30-45 minutes after my appt time.

    All in all, I wouldn't hesitate to refer the office for any foot issues one may have. My ankle is healed for the most part 5 months later and I still have a ways to go before I'm 100%, but I feel confident I'll get there thanks to Dr. Bob's skills.
    Kelly J.
  • Yelp
    University Foot and Ankle Institute
    5.0
    After 15 years of surgery fear and bad big toe joints I could hardly walk for more than 10 minutes. I have visited many Dr.s but was not comfortable until met Dr. Bob Baravarian 2 years ago in Sherman Oaks.  At 62, I needed a RT toe fusion due to damaged joint, so we scheduled surgery and now healed. Surgery went smooth, quick w/ no pain and minimal scarring. I was extremely pleased as months later I started running again until my LT big toe started being painful with spurs. I scheduled my second visit with Dr. Bob in Santa Monica , a surgery later with positive results of cleaning out the toe joint and therapy, I have full toe action again with no pain and look forward to running real soon. With the exception of the X-ray tech in SO, all the staffing at both locations are very friendly, professional and help full. I do recommend this Dr. and his staff to any one in need.
    As far as billing, I asked up front of all fees and costs and there were no issues before or after surgery. All was very good.
    Kudos  to Dr. Baravarian and his staff.
    Steve N.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Suzanne at UF&AI saved my Ironman!  I started to develop ankle stiffness about two weeks before my first Ironman.  I was referred to Suzanne at UF&AI in Valencia.  With Suzanne's help and some emergency PT, I was able to successfully complete my race pain and injury free!  Suzanne is a triathlete (and Ironman finisher) and her expertise as well as triathlon specific advice were invaluable.

    Thanks Suzanne!
    Robert U.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I love how Dr. Franson involves his patients in coming up with a treatment plan. I went to him years ago and when I recently hurt my foot, it was a no brainer that I would go back to him.

    But the review I really wanted to share is about Suzanne and Jasmine in the physical therapy office. In only minutes, Suzanne was able to pinpoint exactly why I injured myself and give me immediate, realistic tips to fix the pain and prevent it from happening again. The fact that both she and Jasmine were kind, caring and had a great sense of humor were a few more reasons my appointment was so enjoyable.
    Jackie M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr bob is the only doctor that I would ever let work on my foot or ankle. I have had both ankle and foot surgery by dr bob. Both times I could not have been happier with the results. Dr bob has the best personality and is so down to earth. He takes his time and explains everything to you. The surgery center he uses is top notch and everyone is so nice and helpful. Dr bob is the only doctor for me. His staff is great and friendly......
    Jack J.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I was treated by Dr. Franson last summer after waking up to a debilitating ankle pain.  I had been to several doctors in the weeks leading up to Dr. Franson's office visit with no real diagnosis or treatment.
    Dr. Franson and his staff were patient and attentive in assessing my pain source.  Within weeks of my first office visit and PT sessions with their excellent on site physcial therapy, I was seeing major improvements. Dr. Franson went the extra mile to not only diagnosis my issue, but to get behind what has caused the problem.  He ordered orthotics and spent months tweaking and adjusting until we got it just right.
    I can say 6 months later I have been able to resume all my sports activities and daily routines with a stronger foot & ankle and no signs of pain.
    Thank you!
    Ecole L.
  • Yelp
    University Foot and Ankle Institute
    3.0
    Dr B is a good doc - but the billing is too high.
    Ron D.
  • Yelp
    University Foot and Ankle Institute
    4.0
    As I waited in the sitting room for my 1:30 appointment, I was thinking about  how many stars to dock since it was now 3:00!!!  As it turns out, though, the problem was with my stupid health insurance, Anthem Blue Cross, and not with UFAI, as I saw about 3 rounds of other patients get called in quickly and then come out looking fairly pleased with their appointments.  

    Once I was finally able to get in to an examination room, I was seen fairly quickly.  First a guy came by and asked me some general questions.  He took me to another guy who quickly took some xrays of my foot and took me back to the exam room.  Then someone that works with my doctor came in and asked me some questions and messed with my foot a bit, and finally, I got to see Dr. Briskin.

    While all of the other folks that I saw were great, Dr. Briskin was wonderful.  He seemed genuine I didn't feel like he was rushing in to make an appearance before having someone else take over for the rest of the appointment.  I also had some concerns about what treatment he was going to suggest since I knew he is also a surgeon, but he defintiely vered towards non-invasive methods first, which I can truly appreciate.  I also didn't feel like he was just trying to get me some orthotics which is the experience i've had at other podiatrists offices.

    All in all, I would say that the experience is positive, and I'm looking forward to my follow up appointment once all my health insurance drama has been worked out!
    Halleh M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I broke my foot while working on a film production. One of my friends told me about the Foot and Ankle institute. They provided a great treatment for my foot and I was pain free within a week. I would definately recommend their services to anyone with any feet pains or problems. They will help you "get back on your feet".
    I. S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Visiting UFAI was definitely a low point of my trip to LA, but only because my buddy managed to get a stress fracture in her foot while we were longboarding, and it kinda ruined our plans.

    We ended up looking some stuff up on Google, and came across the UFAI website, which had a lot of really good info on all things related to the lower extremities, plus one of their many locations is on the UCLA campus, so it was convenient to get to and had a good reputation from the students and fellow Yelpers.

    All the staff were really friendly and knowledgeable, and helped to make a lame (no pun intended) situation not so awful. We were seen fairly  quickly, especially with how busy they were, and were well taken care of. The facilities are reeeally nice too, though I'm only comparing them to some of the scuzzy walk in clinics I've been to in Canada..
    Shanley W.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have had foot pain for more than a year now and was recieving little to no information from my PREVIOUS doctor, and even worse, I did not feel like I was being heard... In doing online reseach about my vaguely diagnosed pain I read an article written by Dr. Baravarian that addressed and explained my somewhat uncommon condition and the treatment options that may benefit me. After spending so much time feeling like there was nothing I could do to resolve my problem I finally have not only answers, but hope!

    Although I haven't seen Dr. Baravarian yet, I am greatful for the insight he has provided, and I am confident that he will be able to help me!

    Now I just need to navigate my insurance company's complicated and restrictive provisions to see him; I won't trust the care of my feet with anyone else!
    Amber S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I injured my foot last night while kickboxing.  I was afraid I broke it.  I called Dr.Babak Baravarian's of the Foot and Ankle Institute, hoping to schedule an appointment.  Luckily, they were able to see me today.

    I know what you're thinking.  Good doctors are overbooked, so if a doctor can see you same-day, something is wrong.  That is true for many doctors, but that did not apply here.

    They saw me at my appointed time.  That's right: No waiting in the waiting room.  There were lots of other patients in the waiting room; they were all seen on time, too.

    The staff was pleasant, and compassionate.  I am somewhat bull-headed, and tried walking on my injured foot.  The assistant ensured that I remain on my crutches, and he even taught me how to use them properly.  He watched me walk several steps, coaching me as I took each step.  How great is that?

    The visit with Dr. Baravarian was pleasant, and the treatment was just what I needed.  He had a good personality, and answered all of my questions.  Great visit.
    Michael C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Evers M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Cheryl R.
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