Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,032 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!!! Dr a Franson is so wonderful to work with.
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and Dr Jaffari are the best Doctors I have ever dealt with.
    With their attention to detail and very personable.
    Diana W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Charlotte T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well informed, and taken care of.
    Darren M.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    It was okay. Not much communication. I didn’t even know my appointment was done. Then it took two weeks to get my medication
    Dori W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good communication.
    Micah M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think Dr Franson is terrific. I have no problem returning to see Dr Franson for any ongoing issues I might ever have with my foot or ankle. I would definitely recommend him.
    James P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Gary B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Dolores P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and thorough. Would highly recommend.
    Mary A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very nice experience…..Dr. Franson and staff very kind and helpful.
    Frances S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A terrific team! Thank you Dr. Franson for taking such care of me. Much appreciated!
    Beth F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I had to wait close to an hour, don't know why, that was my only negative
    Kathy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson always takes as much time as needed to answer questions and explain the current situation - always 10+ when I have an appointment.
    Rick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very happy and blessed to find a Doctor Justin Franson and staff that cares. Dr. Franson explained my procedure I had done . Doctor answered all my questions and concerns I had . They treated me with respect and a friendly manner. I am very happy with all over all .. Doctor Justin Franson and Staff deserve not 10 but 100.
    Maria D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great visit. Dr. Franson and entire staff are great.
    Cecelia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great.
    Donna K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love how thorough Dr Franson is and how well he explains the situation. Definitely the best doctor I’ve ever seen.
    Janis N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Don't know why you are sending this, I did not have an appointment!
    I did stop by and pick up my records.
    Randall P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent on all aspects!
    Jonathan H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was ver happy with the timliness of the appt and they were able to find the problem efficiently.
    Wendy P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional & Dr.Jafary is nice.
    Maria R.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Jafary and is staff are simply the best! Easiest procedure from beginning to end. Very caring and professional.
    Norma H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson is a doctor who cares about his patients. I felt like he was readily available to answer my questions, answered them clearly and listened carefully. I appreciated his follow-up calls to check in on how I was doing with my recovery.
    Nicola P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Perfect. Dr. Frandsen is a wonderful doctor.
    Bonnie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Jennifer R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceptional experience!! Friendly staff, organized, on top of everything!!
    Dr. Jafary is my favorite doctor!
    He is so trustworthy, honest, knowledgeable, caring and extremely professional!! I went to 3 different foot doctors, each recommended by friends but I didn’t feel they were the right doctors for me, too much doom and gloom comments.
    Dr. Jafary gave me hope at the first appointment and I just trusted him. I knew I would be in great hands, so I agreed to his recommendations!! My heel surgery went smoothly and to this day I am back to normal!! I have already recommended him to a few friends and both said they too were so pleased!! You are in great hands with him and the entire staff, I would never go elsewhere!! Thank you Dr. Jafary for being the type of Doctor you are!!!
    Doreen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson was able to immediately take care of much of my foot problems, and I left feeling better.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Doctor Jafary been seeing him for a few years now for my plantar fasciitis pain. He’s very caring and just all around a great person! The staff is great super friendly absolutely No complaints, if you have any type of foot issues I recommend you come see these doctors!
    Tanya C.
  • Google
    University Foot and Ankle Institute
    5.0
    I love Doctor Jafary I have been seeing him for a few years now for my plantar fasciitis pain. He’s very caring and just all around a great person!vWe chat about his kids and my grandkids, and he always takes the time to listen to your issues even when your super nervous about getting a cortisone shot which he does with such care. The staff is great super friendly absolutely No complaints, if you have any type of foot issues I recommend you come see Doctor Jafary.
    Tanya C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love dr Franson and the staff.
    Always great
    Tracie T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not only he is a great dr but he is caring and goes above and beyond
    Maziar I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. I recommend the location anytime I hear of someone w a need.
    Michael Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Better!
    Edward F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent/Very Professional
    Eric R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was exceptional!
    I was a first-time patient and may have ditched out on the checkout though as I went left and exited. I'm not sure if I needed to check out or not and may still owe my co-pay. Oops! If so, it's only a $5 co-pay and I'm good for it. ;)
    Lyn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the care I get and everyone is caring and willing to help. I am very satisfied with my care.
    Matthew H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a pair of prescription inserts that I didn't like the texture of so I wasn't wearing them. Dr Franson told me to bring them in. I figured he would say that's how their made, end of story. He did not! He said let's change them to _____ (whatever material he suggested). Easy! Am waiting for them to be ready, but very excited that I can actually use them since I paid for them!
    Tracey T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone and everything went well
    Graciela R.
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