Dr. Justin Franson, DPM Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2014 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very nice.
    Diane L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Your requirement for a credit card makes me angry. With insurance fiascos I prefer to be billed once the insurance is straightened out. Also medical offices are notoriously bad in keeping the privacy of their billing secure. Too many times I hear about old record from a doctor being found in a dumpster.
    Richard H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful staff and a great doctor..can’t thank all of them enough for making a tough thing much easier..they went out of there way to make sure I was ok in office and at home after surgery.thank you all..
    Linda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Keep up the good work
    Margaret F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was awesome. My foot issue was diagnosed very quickly, and I was told what I needed to do. The visit was very quick, and so far I am happy with my results. I was supposed to get some plantars stretching paperwork before I left, but I didn't get that. But overall, I would recommend this place if you have any foot issues.
    Scott K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you Dr Franson and staff for your friendly Nd professional care while treating my foot injury.
    Patti R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have chronic plantar fasciitis and have had foot surgery and seen multiple other podiatrists. Dr. Franson is the only one who has ever been able to make orthotics that actually help me.
    Kristin C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think You all are doing a great job and will recommend you to the next person . Thank you for everything
    Rudy A.
  • Facebook
    University Foot and Ankle Institute
    5.0
    I have chronic plantar fasciitis and have had foot surgery and seen multiple other podiatrists. Dr. Franson is the only one who has ever been able to make orthotics that actually help me.
    Kristin C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I do not like the call center. If I had known about the call center I would have chosen a different doctor. That would have been unfortunate because we like Dr Frances. Please have calls go through the direct office. It’s really frustrating to have to go through the call center.
    Breanna K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The receptionist is very courtesy and the doctor very professional
    Martha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always had a positive experience with Dr Franson and all his staff including my last visit. The appointment system currently in place is absolutely terrible!!! Just let me call the office and make my appointment directly instead of multiple calls to a call center being treated like a brand new patient EVERY TIME I call!!!
    Donald H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Experience. Thank you.
    Lucas C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would highly recommend Dr. Justin Franson. I have been his patient since 2012. Most doctors that I have seen have had me in and out of their office quickly without really listening to my questions and concerns. Dr. Franson takes the time to listen and offer me solutions for my ongoing treatment. I feel he genuinely cares. He’s very friendly and approachable, which I feel is important in choosing a Dr. Also I’d like to add that his office staff is so kind and helpful. Michelle, Jennifer, Sabrina, Maria and Giselle have become like family to me. Thank you ALL for everything! I wish I could give you all 12’s instead of 10’s on this survey!!
    Cynthia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great experience, looking forward to surgery !
    Shirley T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office staff
    Jennifer C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Ten stars for Dr Franson.....
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with my doctor & my visit. Could have used a bit of info on if and how to make my condition better or how it happened...genetic? Work conditions? I was ordered orthotics.
    Nancy V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor and Staff.
    Raymond S.
  • Facebook
    University Foot and Ankle Institute
    5.0
    I was glad to have found the University Foot & Ankle Institute as I was having trouble with a bone spur that needed attention. Dr. Franson located at the Valencia Office met with me and was very thorough. I also like to mention the online portal which allows messaging to the Doctor. Dr. Franson responded right away anytime I had a question via the portal. Great staff too.
    Raymond S.
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