Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

13,459 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Virginia N.
  • Google
    University Foot and Ankle Institute
    5.0
    Intelligent, professional and caring. My experience with University Foot and Ankle has been fantastic.
    christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a positive experience with the medical professionals, Dr Ryan Carter and his staff. Thank you!
    Carl E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was stress free visit
    All members of the staff I encountered were very efficirny
    Louise P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter and his support staff are EXCELLENT. I would just recommend that you folks REALLY drive the point home that one will be incapacitated (in terms of work) for about a month post op, and that full recovery could take up to 4 months (or so) post op. I did not get the impression that I would have such a long downtime or recovery, but I do hope for full recovery and I like the looks of my new toes.

    Aside from that, I am very grateful for Dr. Carter's expertise and his help.
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with the service
    Adan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very helpful staff. Great work on my foot! I am feeling better already. Nothing negative to say.
    Blair M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Doctor Briskin! Always listened and was willing to try anything that I suggested.
    Elizabeth P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The staff at the appointment took good care of me, however it was before that that I had many problems. 1) My phone number was not copied correctly into the system so messages were left on the wrong number, even after I emailed my correct information to Maria. 2) Maria kept insisting that I was to pay $520 for my orthotics, when my EOB stated it should be $448. She said my insurance plan told her they would only pay if I had diabetes, but they told me that wasn't a stipulation. It was only when I talked to Diana in the billing department that I was able to straighten this out. 3) When I called to see if the orthotics were ready, I was told they had been for over a week and messages had been left for me (see problem #1). I was not able to go to the Sherman Oaks office on the days the doctor was there, so I asked if they could be sent to me. I left 3 messages to ask about this (3/28, 3/29, 4/4) but no one returned my calls. It wasn't until I spoke to Yvonne (receptionist) that I understood that I didn't have to come to the Sherman Oaks office, but could come to Santa Monica instead. So FINALLY, after 3 months from my original appointment I got my orthotics. Exhausting!
    Marcia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. KELMAN IS GREAT
    Roberta B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I had a good experience here.
    Laurette C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had difficulty getting an appointment but finally did get one and all was fine
    Rosemary R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had a great experience. The Doctor was caring and diligent about my situation.
    Tracy T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would and have recommended Dr. Redkar!
    Sara K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very thorough in regards to my issue which was the nail growing in my meat. He did suggest that I get a pedicure more often.
    Lynda E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is great and so is the staff!
    Thank you!
    Marta T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson gave me great care.
    Friendly and courteous staff.
    Jeanie B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Generally efficient.
    Roy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well treated.
    Patricia P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor very thorough great staff
    Martha S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Some confusion at checking out about billing and insurance coverage for the prescribed orthotics; because the info I got wasn't accurate, I chose to pay the full amount and check with Blue Shield for coverage (Medicare doesn't pay) and found that Blue Shield will pick up part of the cost but Medicare has to be billed first and then the crossover will go to Blue Shield. I'll sort it out on my next visit to fit the orthotics...
    Sig S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great staff great doctor. No complaints here!
    Mick B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin seems to sense and address whatever the pts needs are.
    Donald F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always felt comfortable!
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like how calm the doctor made me feel. I was nervous at first but I truly can say Dr Franson made it all better.
    Sally P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! The whole experience was professional and yet personable from the front desk to Doctor Franson. I have already referred a friend.
    Laura W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience ! My next foot problem I will definitely call ! Dr Redkar found the problem immediately & it no longer exists. Thank you GW
    Gordon W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the considerate attitude of everyone in the office!
    Alice B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was so pleased with my experience!! I know from past procedures I have had that Dr. Feldman is an excellent surgeon, and he and all of his staff made me feel comfortable and secure with their kind, caring, and professional manner.
    CAROL R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice
    Howard F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience all around. I'd confidently recommend Dr. Briskin.
    Bonnie M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great
    Irene G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr Kelman is great. Always makes my feet feel better
    Lawrence S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My experience is very limited as I come in every 60 days to get my toenails clipped!
    Paul B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience, very caring and very informative. We always leave feeling confident in our condition, thank you!
    Emily D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very timely appointment and very efficient.
    James S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good quality patient care!
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone from receptionist to Dr Franson are wonderful.
    Robin S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Michelle B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very professional and not a long wait! The doctor came in and we talked helped with my issue!
    Julia B.
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