Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,486 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is a phenomenal surgeon - and even more importantly, a truly good person. A great man who is great because his compassion is not worn on his sleeves but demonstrated in his natural kindness and humanity.

    Staff at UFAI/Valencia is similarly kind and thoughtful. A wonderful practice.
    Mark H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We’d like to know where Dr Carter went. He was great with my daughter.
    Darla I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Feet feel much better
    Loren S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Keep it up
    Christopher H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was very good and I received information quickly without feeling like it was too quick.
    Hannah R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was a good experience.
    Shondalia W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    thank you
    Melissa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and helpful. I thought the experience was very professional and everyone was very nice and helpful.
    Jayson D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman and staff are great
    Bruce F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Having trouble with billing sending paperwork to my insurance so I can get reimbursed
    Daphne H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doc was great-knowledge, personable, and took his tome
    Nadia I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The diagnosis was arrived at very quickly, and the walking boot worked great on my Taiwan trip. Thank you!
    Stephen K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would recommend Dr. Jafary and staff
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Quick and efficient
    Steven B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All of my experiences with your practice at the three locations I visited have been very positive, I wish you'd get the laser fixed at Valencia so that I didn't have to go all the way to Santa Monica, but even with the drive the staff was great... One side note, it was difficult to get the appropriate paperwork to bill a 3rd party company that often covers our deductibles/out of pocket since you consider the laser procedure not insurance billable... But as far as all of the medical care, it is always superior to any other podiatry/food doctor I've ever been too... honestly largely why I'm in my situation due to not being able to obtain good care until we found your practice.
    Beth H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    you know that I only get my toenails clipped?
    Paul B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with Dr.Franson.Very knowledgeable.Vary pleasant atmosphere. Helpful staffs.Will continue to come for service...thank you
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is always very friendly @ they do whatever they can to accommodate me .
    Judith A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good care; well trained staff
    MARVIN H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you!
    Helen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've had nothing but a great experience with the Doctor and office staff. I'ts been a true blessing to find UFAI.
    Brian M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent and professional experience.
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Yes, I need Dr Baravarian's referral letter for physical therapy for Zoey's foot, please!

    Thank you!
    Zoey F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I liked the doctor, Unfortunately, both toes still hurt, so I will have to see how they do over time.
    Deborah H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with my office visit thank you very much
    Merrie U.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    xxx
    Jerald R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate the service of the staff & find them very concerned and efficient in the service provided. The Doctor appears to be a bit short on time.
    James T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience at UFA was excellent. I felt like the medical attention I needed for my foot was amazing and even more.
    Mason C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great visit
    Shawn N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience all the way around. Thank you
    Mitzi F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel taken care of at that office
    Laura S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Kathleen K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Baravarian and his staff were very professional and did a great job repairing and help with healing my left foot.
    Maureen T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Transition from Dr. Carter to Dr. Baravarian was seamless, and I was happy that I did not have to reschedule my surgery. I feel like I am in very capable hands with Dr. Baravarian and the staff.
    Kelli A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Doctor and staff were on point. We just wish we didn't have to fill out insurance paperwork every year since little to nothing changes.
    Vivian Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been going to Dr Franson since 2009, continues to give me good quality care.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Coming back this week. Thanks
    Angela H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. Dr. Bob and his staff are very friendly and polite. Always a pleasure.
    Alan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Based on experience, I am switching Podiatrists (I was going to someone else for several years).
    John B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great customer experience
    Meiko D.
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