Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,485 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience. Jennifer went above and beyond to get my situation taken care of. Dr was very friendly. Staff was very friendly and helpful.
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I myself have been to see Dr Jafary and was very happy. I brought my daughter for an ingrown toenail. She was so scared but Dr Jafary and staff were amazing. He made her feel comfortable and was able to take care of her toe nail. He listened to all her fears and concerns, answered all of her questions and was so patient. She had to get 2 shots to numb her toe and I didnt even know how he was going to accomplish that as she was so afraid. He used every option available and was able to give both shots to her without any problems. (After she said "that was so easy, i shouldn't have been afraid") Dr Jafary is hands down the best podiatrist in the world. My little girl is finally pain free and living her best life and it is all because of Dr Jafary. The Staff was very friendly and the office was super clean. I will always go to Dr Jafary for all our foot or ankle needs and I will continue to recommend him and his office to everyone. You guys helped a terrified and crying child and turned her appointment into an easy and pleasant experience. Thankyou from the bottom of my heart.
    REBECCA D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They got me in right away, and Dr. Franson was very knowledgeable. The staff is friendly and accommodating.
    Perri F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr kelman was great- kind, thorough, and attentive.
    Gwen O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson answers all my questions and my feet are improving.
    Dennis C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Stephen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Johnson's care.
    Dolphia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    OUTSTANDING
    Stuart N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All the therapists are doing excellent job.
    Knowledgeable, freindly and caring.
    Solomon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied and happy
    Delightful Dr and staff
    Donna G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was not impressed with thefirst doctor who came into the room to
    look at my feet; he know why I came for, but dodn’t even check another obvious condition. I did make that remark to
    him.
    The other doctor (female, who cut my toe nails) and the assistant were very good
    Danielle A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with Dr. Franson was very good. At a time when I was feeling upset and scared about my broken foot, Dr. Franson and staff were very compassionate and reassuring. I felt satisfied with the care I received and grateful that doctor always took time to listen and answer my many questions. I also really appreciated his conservative approach to giving my body what it needed to heal naturally. Jennifer at the front desk was always a ray of sunshine and so competent. I couldn't recommend Dr. Franson and staff more highly. Thank you to everyone there who helped me through such a difficult time!
    Elizabeth S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy I found your office
    David G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. My questions were answered and my concerns addressed.
    Caryn K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The online symptom reporting software doesn’t work. Ever time I log in, whether by email or text message, freezes after the page indicating if my injury is on the left or right foot. I get a spinning icon and nothing appears thereafter.
    Leonard U.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The doctor did an excellent job communicating with me and wasn't rushed or abrupt. I will positively come back if the problem reoccurs.
    Philip M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Waited so long
    (almost 30 min.) sitting in the treatment room befor cutting the toe nauls.
    George D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional office and staff.
    Kent B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Kelman is terrific.
    Gregg C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is very knowledgeable, and was able to diagnose and treat my issue and reduce my pain. The staff is also very friendly and helpful!
    Kenneth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Surprised that office knew nothing about online check in.
    Allyson H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You take care of my needs what else can I say
    Gaetano R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Treatment was successful. My toe is no longer sore.
    Michael G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…
    Rose T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love coming here! They always take such great care of me.
    Jamie J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman and his team are always very caring, listens and discuss what is best for treating me. I have recommended him to many of my friends,
    Dionne M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The front desk girls have been incredible and helpful! I have been told multiple times that an assistant of the doctor would call me when I had questions…and never received a phone call from the assistant.. (upwards of 3 days) but the front desk staff, doctors and support staff during my appointments have been incredible
    Samantha H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very personable and comfortable atmosphere. Feet feel fine to boot.
    Unknown Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service nice staff
    Arturo F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This office is very friendly, makes me feel comfortable, understanding and compassionate.
    An unexpected surgery went well. Dr. Jafary was thorough in his explanation on what to expect, and the recovery process.
    Thank you.
    Cynthia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think your practice is very well managed and I appreciate the care and assistance I receive there.
    You have an excellent team that obviously cares about its patients!
    Robert H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…
    Rose R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always felt heard and understood. The staff and doctors are friendly, professional and extremely supportive.
    Marsha E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It's been such a blessing to have Dr Franson and his staff caring for me. Dr franson is very professional and compassionate Dr. I wish there was more like him in this profession. May God bless him his family and staff.
    Alfred B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like the doctor’s conservative approach, carefully getting to the core of my problem and referring neuro and mri appointments before proceeding. I’m a retired nurse and have always taken the conservative view of medicine.
    Glen B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was good.
    Kaz B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a amazing experience with my surgery and after follow up visit. The staff and doctor are friendly and caring.
    Elisa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    University Foot and Ankle Institute is an excellent highly professional podiatry service. It offers the best and convenient care for your feet. Its staff is knowledgeable, caring, and willing to help.
    Maria H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Jocelyne S.
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