Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

11226 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Patricia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have never had a bad experience with Dr. Franson and his colleagues!!!!
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Most awesome podiatirst in Los Angeles. Dr Saeedi is absolutely amazing. He scores a 5 +++ in all areas...knowledge, medical technique, professionalism, explaining medical condition to the patient, listening and answering questions. His caring and compassion are very much in evidence. I have been to 5 podiatrists in Los Angeles over the years and none of them compare. And his office staff totally reflect his values and caring.
    Carl E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Joni H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall very positive.
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    William H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fabulous care and concern
    Marsha C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I look forward to my visit's with Dr. Redkar and the entire staff at your clinic. I am always treated with courtesy, respect, and care. I have not had a bad experience there.
    Keep up the good work.
    Warren Munson
    Warren M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The receptionist/office person in Sherman Oaks didn’t follow up with my insurance company and essentially lied to me when she told me the delay was because you were waiting for a response from Blue Shield for surgery approval After a week, I called Blue Shield and no request had ever been been submitted I called and complained and asked to talk to the office manager who never called me back Within an hour I suddenly had the approval I don’t like being lied to It creates a lot distrust
    Julie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good!
    LINDA S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn't be more pleased with the service that provided for me Dr Franson is the best
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The people to whom you referred me, FIT, did an outstanding job on my foot, probably actually saved it. I could not be more grateful. The surgeon was amazing, nursing staff excellent. The person administering the anesthesia was an annoying loudmouth, however. That said, as I told Dr. Briskin, the FIT facility is a completely trashy facility, certainly not up to any reasonable standards of medical facility decorum It looks and feels like being in a storage closet. Unsanitary. In marketing we have a concept of associative values. University's branding is excellent, FIT's branding is completely sub par from a facility standpoint and does not encourage positive patient perceptions for for image and reputation. I would return to FIT if I had to. I urged Dr. Briskin to visit FIT and make up his own mind. When there he must make a thorough inspection of patient bed corridors and operating area, storage, identity of non-medical people wandering around and judge it from a patient's point of view. Again, FIT and Dr. Briskin saved my foot and I couldn't be more grateful.
    John K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly office. I feel very comfortable each time I visit.
    Dorothy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great with the nurse Maria and the doctor, however the front office can use more training experience regarding friendly service and on the billing & the billing department can improve on processing the claims in a more timely fashion so I don’t have to go back to them and request a refund.
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Susan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience with Dr Baravarian and staff
    Joseph S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was called by billing about my remaining portion of the bill. The amount seemed high and it turned out that although I had given both my Medicare and supplemental insurance cards to the front desk ( as I always do!), only the Medicare card was on record and so my secondary insurance hadn’t been billed! So I made a pdf of the secondary card and sent it in an email to the billing person who was very nice and helpful. I have not yet received an invoice with the final amount I owe but understand that the process can take time.
    Evelyn G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Had test to determine need for ultrasound re circulation to toes. No notice from you regarding ultrasound appointment. Called day before appointment for ultrasound and was told I needed to keep appointment. About an hour later was told I did not need to come in for the ultrasound appointment. You should have called earlier in the week so I could make alternate plans for the day of my appointment. Different answers to the same question does not help your credability
    Arthur A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service!
    Robin L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s always a great experience when I or my kids need to be seen by the doctor or PT.
    Heather A.
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