Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,487 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Jocelyne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience, great staff, best doctor!
    Parker S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience! Loved both doctors. They are so kind and helpful. I ll always try to recommend to all my friends and my family. Anyone who wants to join me and others pls text me or call me for recommendations
    Halina W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable! They took good care of me. Made me feel at home and at the end took me to my car. Thanks!
    Phillip M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I am scheduled to have a nerve stimulator procedure done on my left ankle on Monday, July 10 and I’m very excited and hopeful that I have finally found the right doctor that can help me as I have been living in constant pain for eight years.
    Jeffrey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great! Dr Franson is an amazing doctor.
    Debra L.
  • Google
    University Foot and Ankle Institute
    5.0
    I really like the doctor’s conservative approach, carefully getting to the core of my problem and referring neuro and mri appointments before proceeding. I’m a retired nurse and have always taken the conservative view of medicine.
    Glen B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My doctor was very competent and was able to satisfy my needs quickly and expertly.
    Craig P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I left a phone message for Dr. Sharma and she didn’t respond for a week. She said she didn’t get the message. Th
    I also tried to email her through your online system but her name wasn’t listed. There is something wrong with your office management. Also my confirmation reminder emails listed someone named Dr. Campbell as my doctor - have no idea who that is.
    Susan A.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Just seem a little rushed all the time. Maybe staggering appointments for a little more time would work. The staff I interact with are great
    Carolyn J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good thanks am very satisfied
    Josefina E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was very efficient and professional. Doctor was personable and explained options clearly. All good!
    Barbara M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I loved, is a complete treatment Thank You
    Maria M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    This is moot by now, but, fwiw: In my first appointment, the waiting room was packed, with a long line to the front desk. At that point, masks were still required, but there were people in this long line who were not masked. It took 15-20 minutes at least to get to the front of the line, when masks were offered. It didn't feel safe, and I would have appreciated a way to mask people earlier, or not have the whole line crowded like sardines.
    Ellen B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    ​I have seen Dr. Franson twice now, once for calluses and once for ankle pain. He is an expert who is able to quickly pinpoint the exact problem and prescribe a treatment that works. The staff is very friendly and kind. Highly recommended.
    Jake C.
  • Google
    University Foot and Ankle Institute
    5.0
    I couldn’t be more pleased with the service that was placed on me from when I walked into the office all the way to the doctor they were nice patient understanding and knowledgeable and caring
    Nicolas (.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson at the valencia office, what a great Dr. and staff, Dr. Franson has always been very professional and helpful, listening to your needs and concerns and respectfully working with you for the best outcome, Dr. Franson has made it possible for me to walk without foot pain, that was no easy task for him as I had dislocated every bone in my foot several years ago, the outcome could not have been any better.
    Thomas G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin and the staff are amazing. They have solved a lot of problems for me that others could not.
    Highly recommended!
    Howard F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson always makes clear to me what is going on with my feet and ankles. I have confidence in his expertise.
    Carolee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You’re wonderful!
    Mary M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    went well but had to wait 45 minutes
    Lindsey H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    This was a phone consultation and there was miscommunication resulting in a delay with the call. When the call finally happened, it was good. I have scheduled the in-person procedure.
    Suzanne S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I have been to three different doctors about my foot. Response was do x, don’t do x, and your response was do x. I wish your group could meet about the problem and reach a consensus. Your doctor seem the most positive but it would help if there was input from the group.
    Emma G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Waiting to hear or read the radiologist report.
    Steven M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fne
    Gail K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Nalbandian was excellent. She explained things well and took the time to answer all of my questions.
    Robert G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience.
    William F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent customer service
    ORRIN F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive experience.
    Michael T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctor and great office staff!
    Bradley S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel extreme confidence in Dr Franson and the entire staff. I’ve had two bunion surgeries and other foot injuries. I trust them fully with my feet!
    Deborah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is my go to place for medical problems related to my feet.
    Phillip C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Mark B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love my doctor! She is so smart and kind!
    Jennifer V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is great. Staff super nice and friendly. Only comment is that I wish the billing dept called me back after i had left a message. No response. Highly recommend.
    Robert A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care… friendly staff
    Dana S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Gina
    Glenn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is profesional and very kind.
    REBECA V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I thought my foot pain was just part of getting old and something I just had to deal with. A set of custom orthotics combined with targeted exercises has me feeling good as new!
    Stephen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and Dr Gina are always attentive.
    Linda S.
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