Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,487 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff is amazing! The phone system is horrible, never can through and when messages are left, never any response.
    Patrick S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary took care that I didn’t have any pain associated with taking care of my toe problem. I really appreciated that.
    Duane B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and doctor were very nice and informative and sincere! Highly recommended!
    Isaiah S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you to all.
    Sandra
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is the greatest, and so is his staff
    Carolyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good thank you so much keep up the service and the staff you guys have I hope to see you guys soon
    Marvin G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is a wonderful doctor. Bedside manner is stellar. I trust his recommendations and evaluations. Jennifer is also super special. She always is super helpful and so kind. Great customer service. Great staff!
    Ashley Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is amazing
    Helen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is my go-to person for anything having to do with feet and ankles. This clinic is very clean and well-organized. I had corns on the bottom of both feet and he took care of it in a flash, no more pain! So nice to go to an upscale clinic rather than a crowded factory like UCLA.
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable.
    Mee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s a bit too soon, as I have only been there twice. I do wish the Dr. would spend some time to answer my questions.
    JEANNE G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic from check-in to the great care provided by the doctor. Highly recommended!!
    Jeff B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff was very helpful and knowledgeable, the office was clean.
    John S.
  • Google
    University Foot and Ankle Institute
    5.0
    The staff and doctor were very nice and informative and sincere! Highly recommended!
    Isaiah S.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Jafari and the staff have been wonderful. I’ve been a patient in the Valencia office for a year and a half now and Dr. Jafari has really helped me! I have improved so much! He is very caring and extremely knowledgeable. I am so grateful to have found him and I highly recommend the University Foot & Ankle Institute!
    Debbie A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional
    Very thorough
    Don't make you feel rushed
    Take time in answering your questions
    Feel very comfortable
    Cynthia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s been great. Dr. Jafari is knowledgeable and caring and I have gotten a lot better.
    Debbie Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with the care
    Bernarda C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love every visit . Entire staff , Dr Jafary always make sure that I understand what’s going on with my feet. I am always comfortable and never left waiting longer than necessary. I am very grateful and thankful to have Dr. Jafary !
    Reznick L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like the care I receive from Dr. Jofary. He is one of the best doctors I have ever had, without exception.
    genepalic@gmail.com
    Eugene P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Caring. Professional
    Smith, K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and friendly service.
    Enjoyed my interaction with the Doctor.
    Would recommend to my friends and family.
    Danny R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    So, first of all, thank you so much for asking and encouraging an honest, if not blunt, response.

    Let me begin by saying that the staff was very warm and friendly.
    I really appreciate that!
    I once left the practice of a prominent Valley Podiatry duo because the staff ran the spectrum between indifferent and rude.

    However, as lovely as your staff is, they did not flag the fact that I am a Type 1 Diabetic for the doctor. I completed multiple forms prior to my visit, the fact that I am a type one diabetic should have jumped out and been highlighted on my chart. Dr. Baravarian books his appointments aggressively and does not allow time to flip through charts to acquaint himself with his patients. Someone needs to.

    Speaking of which, I felt my (New Patient) appointment was rushed. I received a diagnosis and treatment recommendation, but I did not leave understanding what caused it, nor if it could be cured, or merely managed.
    A patient wants to feel like a person, not a diagnosis.
    They want to feel like the doctor actually cares.

    I hope you accept this critique in the spirit in which it was intended: to be elucidating, constructive & helpful.

    Warmest Regards.
    Cynthia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The first time I got an x-ray on my left foot, the gentleman had me put on a full x-ray jacket. When I was getting my right foot X-ray, I realized I did not have a jacket on at all. I actually pointed it out after the first Xray photo was taken.
    I was a little concerned, not upset at all. Just wondering if I should be wearing a full jacket when taking x-rays on my foot. After mentioning it, I was given a half jacket. If that makes sense?
    Anne T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very personable doctor and truly helped with my pain
    Ivana S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson, the BEST
    Joyce W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I find everybody is so wonderful to me on every visit. My doctor is the best I cannot tell you how pleased I am with everybody from reception to nursing assistance and all your staff I give you only 10 you were so accommodating I cannot thank you all enough, Martin Fassnidge.
    Martin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was fine
    Carol Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the out come from the treatment.
    Eleanor V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    comfortable atmosphere
    professional and knowledgeable staff

    I saw Dr. Franson for a second opinion on my foot pain diagnosis.
    I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
    I now have a New foot doctor and highly recommend him!
    Varoujan J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Jennifer, followed up my visit with the doctor.
    She called me to discuss PT & my compression hose.

    I appreciate her kindness. I'm in so much pain , the office is helping me.

    Thank you,
    Gail Owens
    Gail O.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I like Dr Briskin, He did forget to show me the stretches he talked about. His staff is abrupt and slow. I have to pay for parking. The validation didn't work.
    Deborah H.
  • Google
    University Foot and Ankle Institute
    5.0
    comfortable atmosphere
    professional and knowledgeable staff

    I saw Dr. Franson for a second opinion on my foot pain diagnosis.
    I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
    I now have a New foot doctor and highly recommend him!
    challo
  • Google
    University Foot and Ankle Institute
    5.0
    Saw Dr. Franson in Valencia.
    He’s trying to help me with my ankle. Orthotics are helping.
    David W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    happy, satisfied & had good understanding of my condition & treatment options. Also appreciated that I didn't wait long in the opffice for my appt with doc.
    Leah P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall my experience with this facility and doctor has been great!!
    Albert K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Experience was good, just wish faster response time to receive orthotics
    Tony R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent....as always
    Jon Y.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was brief. Availability was incredible. Could have used more explanation or direction for my splint.
    Kathryn C.
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