Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,492 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great servicr
    Santanu G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    fine
    Kamran N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I did not see Dr Nalbandian.
    I see Dr Fransen
    Marjorie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good care, good doctor.
    Alfie N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office runs seamlessly and the staff is awesome. Sometimes I have to ask more than once for clarification from the doc but for the most part he’s terrific. Great surgeon!
    Helen N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr was very good and helpful
    Cheryl P.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    It was not necessarily helpful
    Although it was a temporary fix the long term solution was a pair of orthotics which won’t do the job. In fact the same condition still exists.
    Loretta D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Carmen P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    went very well
    Adam B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very pleasant
    Lauri H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the staff and Dr Kelman. The call center needs work!!!!!!
    Grace K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    fine
    Judie C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    they got me in out great job
    Winifred T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great!
    Helen C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Not much. It was a first consult looking forward to follow up.
    Jonathan T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr. Was helpful and gave out some good referrals! Would like him to call me though!
    Timothy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service.
    Kevin C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Helpful
    Eve S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks
    Martha O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Terrific staff.
    Elizabeth M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Nothing to say
    Rodolfo E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best Doctor
    Behrouz H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job
    Matt W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Roger S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Lori F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    William S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Only feedback was that I filled out all the paperwork and they made copies of my ID and insurance card when i booked the appt and we had to do it again when I came in. Otherwise flawless.
    David O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing else to add.
    Lynn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Shirley H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Need to wait for results
    Aniel C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have a scheduled return visit.
    Glenda A.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Yes, I asked for very specific information to be conveyed in the letter of necessity and it was not all there. Now I have to do an appeal.
    Lucille O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good. Thank you!
    Eva K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very good
    Christian A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Mark A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good experience
    Ben M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very good !
    Claire T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well taken care of
    Roberta S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience overall. The staff was fantastic and looked after my needs completely. It was seamless to schedule surgery along with my follow-up visits and care. I would highly recommend University Foot & Ankle Institute especially Dr. Franson. They are the best!
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I'm very pleased with the medical, and staff care I have received. Nevertheless, a few administrative things:
    1) I appeared for an appointment and was (nicely) told it was cancelled, and that I had a voicemail saying so, which I couldn't find. They agreed that only one of the 2 phone numbers I had provided was tried!
    2) The 'update' I had to fill out on my last visit:
    a) (written by a lawyer?) could have been half the text, b) for patients with no/few updates, could have been replaced with 1 page for any/no modifications noted 3) could have been sent to patient (with patient's previous data for reference) to bring to appointment, so the patient wouldn't have to, unexpectedly, take a long time (which I hadn't planned for) to do it on my lap! :)

    Well, you asked for my experience! I really am very appreciative of my doctor and all the staff who are both good - and kind!
    Leslie S.
Now viewing 13921 to 13960 of 19492