Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

2812 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!
    Joel L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson conveyed my surgery prognosis for healing time with complete honesty and accuracy after extensive bunionectomy surgery on my extremely deformed right foot. After prescribing physical therapy for healing and returning mobility, after just four months, I am able to use the elyptical for 20 minutes and immediately following it with 40 minutes of walking on the treadmill (a total of 60 minutes). I am thrilled with how my NOW NORMAL foot looks and my ability to walk on it.
    Karen N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Phoenix W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Arthur M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I thought your office was fabulous. I thought the doctor was awesome. He listened to what I had to say. He didn’t just let it go in one ear and out the other. We had an actual conversation. He was running on time. I will definitely revisit this office and recommend it all the time. I can see why the doctors office recommends him.
    Melanie H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Had to wait over 45 minutes as people who came after me were called in to the exam area.
    William K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic!
    David B.
  • Google
    University Foot and Ankle Institute
    5.0
    I feel Dr. Franson & staff are very caring in helping their patients.
    Diane L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good Doctor and everyone that works there. I also love they never make me wait long when I come in with my appointment time.
    Cindy N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s my first and, hopefully,only need for a podiatrist. My questions were answered. A game plan was made. I seem to be making headway.
    The staff was friendly and efficient.
    Dr. Franson was terrific!
    Susanna C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was excellent. It’s really good to walk in and see smiling faces and upbeat staff. That carries over to the docs as well
    Delane J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is friendly and well-trained. Appointments are usually on time. I realize there are extenuating circumstances at times that require rescheduling (my most recent appointment had to be rescheduled twice!), but generally I'm seen on my original appointment day and time. Dr. Franson is worth waiting for!
    Carol B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel Dr. Franson & staff are very caring in helping their patients.
    Diane L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt the visit went reallly well with the doctor. Staff is friendly.

    Feedback I would give is follow up. I had my feet casted for inserts and was never called on the status that they were not in yet due to a manufacture backlog or when they did come in no one called me. I had to call twice.
    The doctor also ordered more inserts for my work shoes when I received my first inserts and I still have not received a call that they are in. This was before Christmas!
    Melissa F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Dr. great staff definitely would recommend
    Craig F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly and quick. Thanks!
    James B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    terrific
    Brenda G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m very pleased with the results of my bunionectomy. Dr. Franson and Dr. Jafary are excellent physicians who gave great recommendations, performed a very clean surgery and had wonderful post-op care. I will be back in a few months to have them treat my other foot.
    Madeline J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Loretta B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I find interactions with staff to be pleasant and efficient. And, as always, I find Doctor Franzen to be extremely competent and very empathetic to my issues with my feet!
    Barbara E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Gregorio R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary and the rest if the staff are professional and friendly.
    I would give a recommendation to others who seek foot and ankle treatment.
    Robert J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was treated very well, by the entire staff!!!!!
    Robert G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My visit was fine.
    Rita F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great. very nice experience. I felt like my concerns were heard.
    Sally T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We really liked everyone there and dr was especially helpful, funny and nice
    Amelia J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best foot doctor in Santa Clarita by far.
    David L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Louis C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Gabriel Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Be coming back for more..
    Daniel O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience at UFAI, Dr. Franson and staff have been great on each and every visit addressing my foot pain and adjusting my orthotics.
    Richard D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly staff and Dr Franson is great! Love the office.
    Michelle H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with Dr. Jafary and will be sure to recommend him to all of our clients and friends.
    Christa F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care and friendly, relaxing environment.
    Donna R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been coming here for a few years now for my son and myself. The staff and Dr Franson are always friendly and helpful on what needs to be done next.
    Stephanie M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr. Franson filed my nails & callus, which is good; but did not do or say what to do to keep the callus from hurting again; which it does now. To get me to leave, the nurse did a most fantastic job of putting on my shoes & socks! (wish it were possible to have her do that for me every morning here).
    Hannah C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great appointment
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was a great first visit.
    Ardrella H.
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