Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10441 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Mary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would be nice if I get the interpreter but I didn’t ask. Should have asking for it because I would understand more and can ask more questions. Write on the paper limit my thinking or expressing my feelings.
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are always professional and take the time to answer all of my questions. I would highly recommend them for any foot and ankle needs
    Myra N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    UFAI consistently provides the best overall care and service of any of my regular medical care providers; thank you all for your professionalism and patience.
    George W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is wonderful. Caring and professional.
    Suzanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is always helpful and polite. Dr. B is terrific!!
    Jane Y.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had suffered with Morton's Neuroma for over 7 years. I tried cortisone shots, orthotic inserts, alcohol shots and these treatments took the edge off, but they were never permanent. The past 2 years, the cortisone shots didn't work at all. I had been to 4 foot doctors before finding Dr. Baravarian. I had read good reviews about him and decided to try a new foot doctor. After hearing my story, he told me to stop getting cortisone shots as they were doing more damage than good. He suggested surgically removing the neuroma as I was one of the cases that conservative measures were not going to provide pain relief.

    I was concerned because I saw horror stories all over the internet of failed surgeries and of neuromas growing back. He assured me that his success rate was high and that if I happened to be one of the cases that it didn't work, he would come up with a course of action then. I drove him crazy with lots of emails, but he was always patient with me and responded quickly. I finally surrendered and decided to go forward with the surgery.

    When the surgery was over, he told me that the neuroma was much larger than he had anticipated, in short: that thing had to go! My recovery has been a lot easier than I thought it would be. He prescribed physical therapy for the first 4 weeks post-surgery. His P.T. team is fabulous! They helped expedite my healing and taught me so much about what I can do at home to help speed healing.

    I am at week 5 post surgery. I am wearing tennis shoes and riding my bike! The best part is, the neuroma pain and tingling is GONE! I never thought that the weird painful tingly feeling emanating from my right foot would be gone. I am still in the healing process, but I am optimistic that my neuroma nightmare is over. I highly recommend Dr. Baravarian for any foot issues. He and his team are awesome!
    Nancy N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office was very well run and the doctor saw me in a timely manner. No long waits!
    Laurie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Bob. He is so nice to my kids. He made a huge difference in my daughter's pain level. She never complains about her ankles anymore.
    Harlow L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I often feel rushed out
    Catherine G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you so much for fixing my ankle! Thankss to Dr. Bob and everyone in the office for making the experience as painless as possible!
    Abigail I.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was not supposed to be charged for the Jan pickup of my orthotics. (The appt to get my orthotics fitted/made was in Dec 2017.) Dr. Briskin specifically assured me of that. Yet my insurance was billed and paid out. At this juncture it’s fine, but if I ever receive a bill for what the insurance company did not cover I will have serious issues and will insist that that amount be cleared from the books.
    Mary-Elizabeth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone has been so helpful, especially my fabulous therapist, Lydia Salinas
    She is AWESOME!!
    Masaru H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything is OK
    James G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a very helpful experience
    Lauren S.
  • Google
    University Foot and Ankle Institute
    5.0
    The care Dr Baravarian and his team provided me was simply the best. His diagnosis, surgery and follow up have resulted in my feeling better and being able to be more active than I have been in 7 years. I can't thank them enough.
    Craig H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I'm very satisfied with the treatment I've received from Dr. Ryan Carter and the physical therapy team.
    Melissa H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I didn’t like the fact that I had to pay extra money eventhough my copay is $70. They made me pay $300.00 which is not ok when I checked with my insurance. So it’s most likely that I won’t be back. I have been to 10 specialists on month of January and no one asked me to pay extra except your office.
    Talia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always had outstanding service from ALL staff, I have commented on this directly to Dr Shin and staff
    Joyce D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Dr Bob rushed our time and it felt like he was ready to move to next patient within first minute. I know he is busy but you want to feel like a patient and not just a number.
    Paul H.
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