Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

19,485 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well take care of!
    Deborah V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr Brisken

    The registration process is a lot - should offer both paper and digital - very long that way
    Martha R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Colleen F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    had to jump through a lot of hoops for such a simple procedure.
    Wayne O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No thanks
    Katharina L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great
    Curtis B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Great.
    Edward E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Excellent once I was past the front desk. I found the receptionist unwilling to find a way to help me get checked in.
    Carol P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like the new office it's closer to the freeway for me since I already have to drive 30 miles to see doctor Franson. very well pleased with the number of years that hes been taking care of me his staff is always Excellent And when I'm on time there never seems to be awake more than 2 minutes to get me into a room. Thank you for your
    Thomas A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent care
    Margaret C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had good experience
    William A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good I just wish the billing department would process the claims faster.
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    Conrad K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Fran G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service.
    Hillary M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The front desk was not particularly friendly. More interested in paperwork than patient. Dr. Nalbandian was very friendly and answered my questions.
    Donna F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks! Wonderful!
    Sandra J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They tell me to take care of my feet there the only feet I have.
    Christina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional. Courtrous
    Smith, K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Fine
    Linda C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It would be easier if we were able to fill out patient info on line prior to coming to the office visit.
    Annlun D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great time.
    Seth G.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I think more time with doctor was needed. I do not need multiple examinations by 4 different people. He suggested a CBD ointment, which I had, just needed to search for the tube. I found it last week, and it was definitely a difference maker.
    Interesting California advice!
    Neil A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My dr was very good and caused me little discomfort during procedures. But I think his assistants needed more training to help him. They should be able to anticipate what he needs. They would hand him something and then leave or stand in the doorway and he kept having to call them back in .
    Was impressed to see PT right in the office area.
    Nancy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Sometimes Dr B is too rushed. I have to think fast to ask questions! But he’s skilled for sure.
    Rosemary R.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Orthotics we’re a complete waste of money. They hurt my feet more than flip flops. I’m glad Dr. Baravarian could properly diagnose my plantar plate tear. Especially after seeing 3 other podiatrists who said it was a neuroma. Thank you
    Mark A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great dr.
    Joav R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It’s good.
    Robert S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctors and tech support persons. However the only suggestion would have been for receptionist to let me know as a new patient to come an hour before appointment to fill out online mandatory health questions .
    Pamela F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The service was really good. I just wished my insurance covered it. I had to pay out of pocket.
    Jennifer D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor seemed to rush through examination
    Annette H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience.
    Connor F.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Initial contact with the doctor was through but the follow up was lacking…my prescription never got taken care of. I had to ask several times for the lifts the doctor said I should use.
    Leslie B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Besides the fact I had to call a bunch to make sure my orthotics were mailed to me, I LOVE them
    Adam M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Excellent
    Thomas R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Pain free & quick
    Fredricka W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. It would have been helpful to have a verbal notice that the office moved to a new location. I want alerted to it, so I didn’t focus on the address on the confirmation text and email.
    Dr. Franson is very pleasant and does a great job.
    Rita N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Friendly and Knowledgeable.
    John B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service!
    Varuzh K.
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