Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

10442 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I absolutely loved my experience with Dr. Kellman, and the entire staff at the office as well as West hills surgical center.
    Lisa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Baravarian is a great doctor and knows what he's doing. I'd have liked just a little more time to ask a couple more questions.
    Roger P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best doctor in town and his staff reflect his high standard of patient care.
    Jeffrey H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson immediately diagnosed my condition and prescribed treatment. He has great 'bedside' manner. The entire staff was extremely helpful.
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctors, have been very helpful.
    Archetta M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job from Dr. Briskin. And a professional staff.
    Massimo S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It has been a great experience so far
    Lance N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been quite happy with the office and staff. I have been seen pretty much on time and never feel like I am being rushed during the doctor visit. I especially like that my doctor is trying to avoid surgery....always giving me new ideas for healing and encouraging me. I was also happy with the physical therapy sessions I had there.
    Peggy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Bob for several years and have always felt very well taken care of by him and the staff.
    Leandre M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Virginia N.
  • Google
    University Foot and Ankle Institute
    5.0
    Intelligent, professional and caring. My experience with University Foot and Ankle has been fantastic.
    christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a positive experience with the medical professionals, Dr Ryan Carter and his staff. Thank you!
    Carl E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was stress free visit
    All members of the staff I encountered were very efficirny
    Louise P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter and his support staff are EXCELLENT. I would just recommend that you folks REALLY drive the point home that one will be incapacitated (in terms of work) for about a month post op, and that full recovery could take up to 4 months (or so) post op. I did not get the impression that I would have such a long downtime or recovery, but I do hope for full recovery and I like the looks of my new toes.

    Aside from that, I am very grateful for Dr. Carter's expertise and his help.
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with the service
    Adan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very helpful staff. Great work on my foot! I am feeling better already. Nothing negative to say.
    Blair M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Doctor Briskin! Always listened and was willing to try anything that I suggested.
    Elizabeth P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The staff at the appointment took good care of me, however it was before that that I had many problems. 1) My phone number was not copied correctly into the system so messages were left on the wrong number, even after I emailed my correct information to Maria. 2) Maria kept insisting that I was to pay $520 for my orthotics, when my EOB stated it should be $448. She said my insurance plan told her they would only pay if I had diabetes, but they told me that wasn't a stipulation. It was only when I talked to Diana in the billing department that I was able to straighten this out. 3) When I called to see if the orthotics were ready, I was told they had been for over a week and messages had been left for me (see problem #1). I was not able to go to the Sherman Oaks office on the days the doctor was there, so I asked if they could be sent to me. I left 3 messages to ask about this (3/28, 3/29, 4/4) but no one returned my calls. It wasn't until I spoke to Yvonne (receptionist) that I understood that I didn't have to come to the Sherman Oaks office, but could come to Santa Monica instead. So FINALLY, after 3 months from my original appointment I got my orthotics. Exhausting!
    Marcia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. KELMAN IS GREAT
    Roberta B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I had a good experience here.
    Laurette C.
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