Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

12,299 Total 1st Party Reviews
4.9 out of 5 Stars
  • Yelp
    University Foot and Ankle Institute
    3.0
    This was a few years ago. I saw Dr. Jason Morris (who is no longer there) who I found to be kind of rude and short.  I also had some issues with billing.

    That being said, I am upgrading review to 3 stars for efforts by Steve on their end to try to work with me for a resolution, which turned out to be great.
    Amy D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I can't say enough nice things about Dr. Franson and his staff. If you need care this is the place to go. He put me back together after an injury and has been caring and compassionate with every visit to this office. You never feel rushed like he doesn't have time for your questions no matter how silly and you never have to wait forever in a waiting room to be seen. That shows that they respect your time. Awesome in every way possible.
    Michelle P.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I went here for ankle surgery back in late July 2017. Surgery with Dr. Baravarian was accomplished and swift. He guided me through the healing process smoothly and I healed quickly.

    Then I was on to physiotherapy. Gary and his team were kind, thorough and comprehensive in the many ways I could strengthen and heal my ankle. It was a pleasure visiting them and slowly, methodically, working through my treatment program. I was back on my foot in weeks and I am still feeling the positive effects of their work every day months later.

    I would highly recommend this business and these professionals.
    Scott M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I highly recommend this place.  They are full service with multiple doctors, X-ray and MRI, and physical therapy across the hallway. There might be a wait - but emergencies aren't unusual for foot issues so sometimes it's even you needing the immediate help! Dr Clark is fantastic! Even though X-rays showed no break, he asked me many questions, listened intently, and felt around my foot to such a degree we discovered two very painful sites. Ordered MRI and lo and behold they were both small breaks that hadn't shown up on X-ray. Save yourself going all over the place for foot and ankle care.
    Jessica L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    What I appreciate about the consultation I had with
    Dr. Baravarian was his honesty and genuine concern for his patients. I have been to numerous podiatrist in the neighborhood and he will definitely not try to sell you on unnecessary surgery as others do. This doctor is the real deal.
    Julie D.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I've known Dr. Briskin for over 10 years now.  They make great orthodics.  They can customize them for whatever shoes you have (office, tennis, casual, etc).  Their staff is super friendly, too.  Thanks, guys!  :)
    Denise B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Gary Brisken has been my doctor going on two years. He's a very kind and thoughtful physician. The heath of my feet has improved exponentially. It's not just how much I admire Dr Brisken, it's that he has a great staff. From the front desk staff of Teresa to all the the men and women in his office. They really do make a difference. Helping you get your medication to your pharmacy or just be helpful. I would recommend Dr. Brisken without hesitation.
    Sincerely
    Mark
    Mark P.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Again as always i was seen bty Dr. B . He always makes me feel like an important patient. His office in both locations treats me like royalty. When I leave I feel like I am walking on air.
    B V.
  • Google
    University Foot and Ankle Institute
    5.0
    He's an amazing doctor. Friendly and very excellent when it comes to diagnosing and doing procedures. I definitely recommend going to Dr. Franson.
    Caitlin T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    This place "Rocks" ! I started my journey almost 3yrs ago in search of a practice that would be a good fit for me to have my feet as in both left and right feet bunionectomy.

    Dr. Bavarian fondly referred to as Dr. Bob, made me feel comfortable from my very first visit. Straight to the point, explained the procedure, performed the surgery. Cheli made scheduling my surgery quite the breeze. Follow up was easy and precise. Even coordinating with my insurance company. Everything went well. Here is why I decided to write this review. I have been to 2 post surgery appointments and they both have been above par in the level of treatment and care I received. One would expect a certain level of service leading up to surgery, but after surgery follow up has been nothing short of incredible. During my first visit Donald was extremely nice and caring, explaining and talking us through what was going to take place. Once again Dr. Bob was very personal yet professional which I greatly respect. My second post surgery appointment was equally as incredible. I know these words may seem exaggerated but I tell you when you leave you feel like you have been treated very well. During this visit I had the pleasure of Donald, Bernardo, Adrian...all assisting me at some point. Guys kudos for being such professional examples of how to treat, talk and interact with patients. Once again Dr Bob with straight to the point advice which I always appreciate and instruction on what I need to be doing. Last but certainly not least, but because he was the last person to actually meet with me was Dr. Ali. Professional, personable, yet confident in his ability as a doctor. One might think putting a cast on is a simple routine and I am sure for these docs it is...however, the time they take and the care, attention to detail is all a part of the healing process that so many take for granted. Dr. Ali you rock brother! If you are looking for a place to have any sort foot surgery done look no further. I can only speak to my procedures, but if their approach is like it was with me I am confident in saying if you chose them this would be a wise choice. Before I forget, the call center first point of contact is where it all starts. They are awesome...every time I call never long waits and extremely proficient.  I never thought I would say this but I can't wait to have my right foot surgery in December this year.

    SDN
    Steven N.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is a great doctor. After just one visit he knew what the problem was with my heel. He recommended a cortisone shot for the inflamed bursa in my heel an two days later I was pain free. I would highly recommend him to anyone in the area with feet problems. He has been in the Good Day America morning show and is highly experienced. With the vast number of patients he has seen and treated he will diagnose you and recommend a treatment immediately to get you pain free. and moving again.
    Victor S.
  • Google
    University Foot and Ankle Institute
    5.0
    Instant and energetic response is provided to any question or need that I might have. I have the highest confdcence in Dr. Baravarian and his staff.
    Michael M.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Bob Baravarian and his staff are excellent. Both, the Sherman Oaks and their Santa Monica facilities are superb. There was hardly a wait. It seems they manage their schedule very professional. Dr. Baravarian take his time during the examination and I feel that he really cares about his patients. I went twice, a broken foot and upper joint ligament tears. Nice experience. His staff is very courteous, friendly and accommodating. Great experience - if you have foot and angle problems - GO nowhere else.
    Carsten B.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson continues to be the best. Their office and staff are great and he is always gentle with injections, etc. Love it here! My husband is a patient too and has had nothing but good results with his surgery. Dr. Franson got rid of his plantar fasciitis. Yaay.
    C M.
  • Google
    University Foot and Ankle Institute
    5.0
    Excellent Service. Professional Demeanor. Short Waiting Room Times. Lovely Reception Personnel. Will cure what ails you.
    Shelly H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I was really impressed with this medical office. Recently my 89 year old grandmother moved in with me from out of state. I found this office on Yelp and made an appointment since the reviews were so good. Front office woman was welcoming, all the nurses and staff were friendly and helpful. We saw Dr. Franson and he was wonderful, had great bedside manner. He was able to give my grandma the answers she's been waiting for. We were so satisfied with the appointment and getting answers for some of her conditions that other doctors were never able to give her.
    Lydia H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I love the staff and Dr. Volkmann in this office. The ladies at the front desk are fabulous as well as the rest of the staff. I can't say enough good things about Dr. Tanler Volkmann. He's just plain awesome. He's courteous, friendly but more important explained everything very thoroughly regarding my issue, the need for surgery and what was done during surgery. I highly recommend Dr. Volkmann and University Foot and Ankle Institute.
    Sue C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    This updated review is for the Physical Therapy Dept. only.
    I had my first appointment with them yesterday. I found Gray & his colleague to be very pleasant, professional & responsive. The ankle area sure felt better after the massage, icing & exercises. Gray gave me some exercises to do at home.
    I've never had tendonitis or physical therapy before. I wasn't sure what to expect. After yesterday's appointment, I know that the recovery does take time & I am on track. This information & encouragement are priceless.
    All in all, a really great experience at this office. :)
    Linda K.
  • Yelp
    University Foot and Ankle Institute
    5.0
    In March of 2017, I had ruptured my left achilles tendon while playing sports. My orthopedics at the time was Risser Ortho in Pasadena. During my visit there the ortho surgeon gave me basically only one option, open surgery.

    I did some research and discovered there was another option, PARS (percutaneous Achilles repair system). This type of surgery was less invasive and the recovery time was much faster. Risser Ortho did not offer this, but only open surgery. University Foot & Ankle was the name that always came up while researching PARS.

    I have scheduled an appointment and met with Dr. Redkar. Dr Redkar was warming and attentive from the first encounter. She gave me 2 options, non operative which require months of casting or surgery with PARS technique. Of course, I opted for the PARS surgery technique.

    During my whole experience, from office visits to surgery then follow ups, Dr Redkar and the office staffs were incredible. I'm on my way back to normal now, and I owe it all to Dr Redkar. Thank you so much....
    Jon K.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Got my foot surgery done by Dr. Briskin and follow up PT across the hall with Gray and these two are top notch. I had some hesitation with getting surgery on my feet after a bad experience in Burbank but I'm so glad I went with this office and this doctor. Staff is excellent.
    Simon H.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I saw Dr. Briskin two years ago for a sharp pain in the ball of my foot.  After x-rays, he diagnosed me with a fractured sesamoid bone.  He placed me in a walking cast for 2 weeks and saw me for a follow-up afterward.  I had custom orthotics that I had been wearing for 5 years.  They were old, but Dr. Briskin noted that my insurance had a high deductible and made repairs and adjustments to my existing orthotics to spare me from spending a lot of money.  I was grateful and was able to wear those orthotics for another year.  

    Last year, my sesamoid bone and the surrounding tendon became inflamed again.  I decided to get new custom orthotics made and I couldn't be happier with the ones made by Dr. Briskin and his team.

    I just saw Dr. Briskin today for a follow up on my ankle, which I fractured 2 months ago. He was as pleasant as always and positive.  Where another podiatrist in the practice mentioned the possibility of surgery at only 6 weeks post injury, Dr. Briskin (along with my orthopedic surgeon at Cedars) was not aggressive and informed me that it will actually take 6 months for the broken bone to completely heal.  He reassured me that everything was aligned in the right place and I just needed to be careful, and give it a total of 6 months to heal.  

    I HIGHLY recommend DR. BRISKIN and his staff!  He is THE ONLY doctor to see in this practice!
    Maya F.
  • Google
    University Foot and Ankle Institute
    5.0
    They got me back running when no other Dr. could, I can't thank them enough! Everyone in the office is so nice, I highly recommend them!
    Christie C.
  • Google
    University Foot and Ankle Institute
    5.0
    This is my second experience, first plantar fasciitis, now my Achilles, lucky me. :(I would not go anywhere else and my feet are glad. Both times I have totally avoided surgery and for the Achilles, I was REALLY concerned that would be the case. An amazing thing called PRP (don't ask me to spell what those letters mean), where they spin my own blood down an then re-inject it in the Achilles to tell the body to get its act together and heal the area, is amazing. And it's working, which is the most amazing thing of all.I am thankful for UFAI and that I don't have to think about my Achilles pain anymore.
    Steven L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    This review is for the Physical Therapy group...Jason is amazing!  I had pretty severe tendonitis in my ankles and he got me back to healthy and active.  He knew exactly how to treat the problem.  I would always come back to him for any foot or ankle problem in the future, no doubt. Thank you!!
    Kathie N.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I've been seeing Dr Franson for about eight years now best foot doctor awesome staff I trust Dr Franson 100% since I've been going my feet have been a lot better when I have a flare up  I make an appointment I see Dr Franson and he takes care of it I recommend Dr Franson and his staff for everyone.
    David C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had been dealing with bilateral Achilles tendonosis for about 2 years and had gotten to the point where I was in pain whether I was walking or sitting. Also, when I did walk I had extreme pain and limited mobility.

    When I started PT with Jason Tanaka I had two half marble sized nodules on both of my Achilles. After  just a few months of Jason utilizing the Graston technique the right nodule disappeared and is completely healthy with the left on its way. My mobility is immensely better and I am extremely grateful to Jason and his team for getting me better.

    Please note: The Graston technique is really painful but it really works. If you have the patience to stick with it you will no doubt see great results.

    Thank You Dr. Tanaka
    Aryan P.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Great experience! From the phone consultation to appt scheduling, same day, by the way, to the super friendly and professional staff.  Dr. Bob Baravarian is kind, generous and a professional besides being fully credentialed. You're in good hands there.
    Tina S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Was referred to them by my Doctor for an issue with my foot.

    The office is neat and modern and the bedside manners of the doctors is exceptional. You know those doctors' offices that make you feel like you are bothering them by showing up? This isn't one of them.

    Everyone was friendly and nice. There was almost no wait time. Dr. Justin Franson was the physician who treated me. I have nothing but good things to say about how he conducted himself and genuinely cared for my well being.  

    I hope they don't take offense if I say I don't want to seem them on a regular basis, but I know where I will go if I have any issues relating to feet, ankles, etc.
    Steve B.
  • Facebook
    University Foot and Ankle Institute
    3.0
    Dr. Briskin is great. However, when it comes to any kind of brace or medical device that they are recommending, you should check on Amazon before purchasing.
    Eric H.
  • Google
    University Foot and Ankle Institute
    5.0
    The greatest Doctor!! After suffering for nearly a year with foot problems, Dr. Franson and his team were able to successfully Diagnose and treat a tear in my Achilles, I am happy to say I am on the road to recovery. Great Staff, Great Physical Therapists!
    Catherine L.
  • Google
    University Foot and Ankle Institute
    5.0
    I had a partial tear of my achilles tendon, with several complications that made it a very non-standard and confusing issue. Dr. Franson approached the issue like a detective, clearly explaining to me the issues and options the entire time so I knew what was going on. He was also very patient when I had tons of questions. I'd absolutely recommend him for achilles or any foot/ankle issue. The PRP procedure helped a lot with the severe pain, tears, swelling, inflamation, etc. that I had at the very bottom of the achilles at the attachment all around both sides, where it is very thin with low blood flow, after it was not healing on it's own even with complete rest on crutches for months. I'd definitely recommend this procedure also if the doctor suggests it.I also saw Suzanne Hawson for Physical Therapy. Her expertise with runners and triathletes was invaluable. She understands that I don't just want to get back to walking and moderate activity. I won't be satisfied until I can actually run again, and neither will she. I feel very comfortable that she actually understand and empathizes with exactly what I'm going through. I've seen many PTs throughout my life for all sorts of injuries, and none of them come close to her level of knowledge and expertise, especially regarding the particular therapy needs of athletes, and I can tell that she'd also be very good to help people with less intense goals.And everyone in the office is very friendly and nice to talk to.
    Brian R.
  • Google
    University Foot and Ankle Institute
    5.0
    Until last Monday, my experience was positive. The only care i had was to treat my most persistent plantar warts. One week ago, I unfortunately slid forward into a cement step fracturing my big toe of my right foot. I had x-rays taken at a local Urgent Care. the doctor told me I had a fracture and taped it to my next toe. It hurt like crazy and worried me. I knew I needed to see my podiatrist specialist. I looked at the web site and wanted to schedule an appointment. I knew I needed to see the doctor the next day. I found the pop up box at the bottom of the web site and requested help through the text box. Steven is the Internet Patient Liaison who responded to me on Sunday evening. He sent me detailed arrangements for my visit to the office on Monday. That is great patient care.Dr. Briskin & his team took great care of me my entire visit. The fracture of the big toe has potential to impact other body parts without this great care. I'm on my way to healing thanks to everyone.
    Jean T.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian is the best. He took great care of me and after surgery I could not be happier with the outcome. They accepted my insurance and the entire office and staff could not be kinder or more professional. Highly recommend this office, Dr. Baravarian and the group.
    James O.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Surgeons are in a position of moral hazard. They make more money from surgery than from a low-tech solution. I was impressed that Dr. Baravarian suggested starting with the low-tech solution, leaving the two surgical options to be decided if this doesn't work. He was very pleasant, very professional, clear in his explanations, and answered all my questions. His office  seems very organized and well run, and the staff treated me well. I would have no hesitation in recommending Dr. Baravarian.
    Andy S.
  • Google
    University Foot and Ankle Institute
    5.0
    I am an avid runner but had a foot injury that made even walking excruciatingly painful. I went to University Foot and Ankle Institute after being misdiagnosed by another doctor. Everyone in the office is so nice, from office staff to the technicians. And Dr. Baravarian quickly diagnosed me with a bone spur and recommended orthotics. The orthotics have changed my life! Not only am I completely painfree and enjoying running again, i am training for my first marathon! Thank you Dr. Baravarian!
    Christie C.
  • Google
    University Foot and Ankle Institute
    5.0
    I really like this group. Professional, great service, great atmosphere and just pleasant to be around. I saw Dr. Baravarian and he did a great job diagnosing my problem and taking care of me. I eventually had surgery with him and then went to physical therapy and the entire experience has been exceptional. I highly recommend this group and Dr. Baravarian. I also want to note that they are very professional with their billing. The accept insurance and only billed me what the insurance allowed which was not much considering the quality of care.
    James O.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr Babak Baravarian is excellent! I had a longstanding ankle injury and was in a lot of discomfort with a torn peroneal tendon. I went to several doctors, but when I read about Dr. Baravarian's experience and some articles he had written regarding this injury, I came to University Foot & Ankle Institute. The staff was great and after meeting him, hearing his expertise and feeling comfortable, I knew he was the right doctor to have perform the surgery. With his help and care, I am now feeling back to my active self after a very successful surgery. I give University Foot & Ankle Institute my highest recommendation. I am so grateful I found Dr. Baravarian to perform my surgery. He is trust-worthy and a true expert in podiatry. You will be in good hands with him as your doctor!
    Colleen M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    After suffering with a 20 year old ankle injury, I reluctantly agreed to consider PRP treatment. I was very skeptical that I could get significant results. I am ecstatic to report that after receiving two PRP treatments, in less than one year, I have days when I am pain free. The healing continues. I am looking forward to easing back into running. Thank you Dr Briskin and UFAI staff. I would recommend UFAI to anyone with ankle issues. The great outcome from two treatments far exceeded my expectations.
    Teresa C.
  • Yelp
    University Foot and Ankle Institute
    5.0
    University Foot and Ankle Institute is wonderful. Dr. Briskin is an excellent doctor; knowledge and takes time explaining issues. Listens well. I highly recommend University Foot and Ankle Institute.
    Lisa K.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have been suffering from some nasty plantar fasciitis for some years now, and after orthotics and doing my own stretching, I was still in agony. Dr. Briskin, (who I call Dr. Chevy Chase, if you meet him you will know), has sent me to PT to see if I can get some relief before we get invasive and pull out the knives.  Now I am doing PT with the good folks there. I have had only 3 session, and already can feel the difference.
    Grey, and the rest of the crew are the sweetest bunch of folks as well. It's such a nice atmosphere, fun music playing, and lively conversations. I recently needed to change my appointment, and was worried that it was exactly 24 hours to the min when I called to change it, I said, " I know it might be too late, it's exactly 24 hours prior, but can I move my appointment?" Ali, or Ollie, (not sure which) said, "Well.... for you, ok".
    That's good costumer service.
    Sa W.
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